Store Manager

About us:

Norco is Australia's oldest and largest dairy co-operative, with 130 years of hands-on experience in Australian dairy and agriculture. Proudly 100% Australian farmer-owned, we're built from the ground up by the people who work the land. With two key arms - DairyFoods and AgriSolutions, we are here to back our communities and customers every step of the way, staying true to our roots and committed to growing together.

Norco AgriSolutions

Norco AgriSolutions have been serving customers since 1948 with 26 stores across NSW and QLD, stockfeed mills and an in-house commodity trading team. We are proud to provide our customers with competitive, convenient, and trusted business solutions, which help add value to their businesses. No matter whether our customers are growing, breeding, or after general or more specific technical advice, our in-store and field teams are there to help with their subject matter knowledge and expertise.

About the role:

We are seeking a dynamic and experienced Store Manager to join our team in Coffs Harbour.

We are wanting to connect with candidates who will bring their exceptional leadership and retail management capabilities that will support our team and will also prioritise and enhance a customer centric retail experience for our customers.

Your expertise in retail operations and business acumen will be crucial in optimising our store's performance and profitability. Additionally, your strategic planning prowess and business development capabilities will drive our growth initiatives forward.

Community engagement and connection is at the heart of what we do, so your passion for fostering relationships, partnering and supporting local initiatives will be invaluable. Technological savvy and adaptability are also essential as we embrace digital tools to enhance our operations.

Engagement with the store roster that includes Saturday trading will be required to ensure operational requirements are met.

We are seeking candidates with experience and expertise in:

• Team leadership and management - providing the team with guidance, coaching and support to ensure exceptional customer service and operational excellence.
• Retail operations - overseeing all aspects of store operations including inventory management, merchandising, sales performance and compliance with company policies and procedures.
• Customer service excellence - providing exceptional service and enhancing the overall shopping experience for customers and community.
• Financial performance - managing budgets, cost control process, inventory and sales forecasting to ensure profitability.
• Community engagement - foster strong relationships with the local community.

Why should you join the team at Norco?

• You will have a real opportunity to make a difference through community connection and impact as a member of the proudly Australian farmer owned Norco Co-operative family.
• You will enjoy a sense of ownership and autonomy with the freedom to implement creative solutions, tailor strategies to meet the unique needs of our customers and make decisions that directly impact the success of the store.
• As the Store Manager you will gain exposure to a diverse range of responsibilities and the ability to build on your management capacity.
• We value professional development and career growth and will work with you to develop and create a career path for you based on where you are and where you want to go.
• We are proud to offer competitive salary packages which include a tool of trade vehicle and incentive program.

If your values are aligned with ours of Connection, Agility, Diversity and Authenticity, you are ready to take the next step in your retail career, and join a dynamic team dedicated to delivering excellence - we want to hear from you Please apply now including a cover letter.

Applications will close on Friday 10th October 2025 at 8.00am.

Get your applications in quick including a cover letter.  We reserve the right to connect with and appoint our amazing new Store Manager as soon as we meet you