Customer Service Representative

2 weeks ago

Kyabram, Victoria, Australia Bowser Bean Cafe Full time $60,000 - $94,500 per year

Bowser Bean Kyabram

Customer Service Representative - Hiring Now

We are looking for someone to work flexible hours. Our opening hours are from 5.00am until 10.00pm, so the successful applicant will need to be available for working early morning shifts some days as well as afternoon shifts other days.

More than your average Servo

Bowser Bean Café is an Australian owned and family run business with over 30 years in the industry. We've always operated with a simple promise – to serve and support the regional communities of Victoria and New South Wales. Today we're super proud of the way our team, products and services are delivering on that promise, yet we're always looking for even better ways to surprise and delight. We combine convenience with a quality food and coffee offer that our customers have come to love. With 38 sites across Victoria and NSW, we are always keen to add talented team members to our crew.

What is the role?

We are currently searching for a Customer Service Representative (CSR) to join our team. We see this role as one of the most important in the business – as it is the CSR who is the face of Bowser Bean and what we represent. The role includes:

  • Serving customers with a positive can-do attitude
  • Making barista coffee
  • Preparing our quality food products for sale
  • Ensuring out store is clean and presentable
  • Other duties as instructed by management

Who are we looking for?

We are seeking team members who:

  • Are proactive
  • Have a proven ability to multi-task
  • Take pride in their work
  • Can bring a smile to our customers and fellow team members faces
  • Previous experience in a customer service or hospitality role is advantageous

What can we offer?

  • Opportunities for career advancement in our 38 site strong network
  • Competitive pay rates
  • Financial support for undertaking accredited courses
  • Free healthy meal on any shift
  • Subsidy for your gym, fitness or sport related membership
  • Team incentives for reaching site goals
  • Training - including industry recognised safety and compliance training, and Bowser Bean's own barista training.

*The Award governing this role is the Vehicle Repair, Services and Retail Award.

Job Types: Part-time, Casual

Pay: Up to $45.89 per hour

Benefits:

  • Employee discount
  • Gym membership
  • Professional development assistance

Work Location: In person

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