Pre-Sales Solution Engineer

About us:

HSI Donesafe, an HSI Company, is one of the fastest growing cloud-based workplace health, safety, and compliance platforms. Known as "The People's Safety Software", Donesafe is built with the user in mind and is designed to ease the administrative burden and cost of WHS management. Our parent company, HSI, is a leading Environmental, Health and Safety (EHS) and workforce development provider based in the United States that offers safety and workplace training, safety management software, and compliance solutions. Founded in 1977, HSI has seen tremendous growth supported by innovative technology, robust systems, and exceptional customer support. Our mission is to make the workplace and community safer.

Job Summary

If you possess a unique blend of business acumen and technical skills, we have the perfect opportunity for you As part of Donesafe's innovative SAAS platform team, you will collaborate with the sales organisation to help our enterprise customers maximize the benefits of our product suite. This role emphasises motivation, soft skills, and work ethic, alongside experience. Expect ample training to help you succeed quickly

Key responsibilities

• Support the Enterprise Sales team with opportunity qualification, demonstrations, Proof of

Concept presentations (POC), RFP responses & business justification in a presales capacity.

• Lead the adoption and optimization of internal sales tools business infrastructure

• Evangelize new product features & provide customer feedback to Donesafe product

management and engineering groups

• Work with our implementation and referral partners to promote and onsell Donesafe via presales engagements and partner enablement

Maintain a deep understanding of the customer's business as well as their technical

environment

• Product and Subject Matter Leadership for HSI business areas and industry segments

Excellent communication and interpersonal skills are required for this customer-facing position.

Requirements

Competencies / Essential skills

1. Good listener & communicator

o Requirement gathering is a key part of the role so the ability to ask the right questions

and correctly understand the information received is essential

2. Critical thinking

o The ability to understand and analyze problems and identify solutions

3. Problem solving

o The ability to think creatively and work collaboratively with teams to solve business

challenges

4. Effective stakeholder engagement

o Business analysts work with a wide range of different stakeholders

5. Decision making

o The ability to make decisions around things such as requirement prioritisation, scope,

assessing viability of solutions etc

6. Documentation and writing skills

o Excellent documentation and writing skills and the ability to translate the business need

/ request into technical requirements.

7. Effective presenter

o The ability to present findings and recommendations and manage stakeholder meetings

Qualifications and Experience

Must-have:

• Hands on experience working with at least one analytics-based system, CRM, or comparable enterprise SaaS platform supporting business process automation, reporting, and data management

• Strong presentation & negotiation skills

• Excellent communication, critical thinking & analytical skills

Nice-to-have:

• Technical background with a sales/customer orientation (1+ years)

• Experience selling and working with pure SaaS solutions in multi-tenant architectures is

preferred

• Cloud platform experience, such as AWS or Azure

• Specific experience in Safety Management (WHS) platforms.

• Tertiary qualification favored

Benefits

What's in it for you?

• Access to a confidential and free EAP Service (Employee Assistance Program)
• Birthday Bonus Day – A day of paid leave for your birthday
• Access to FlareHR Employee Benefits & Discounts, including Novated Leasing
• Tuition Reimbursement – We are constantly looking to foster development and growth which is why we support eligible employees with education expenses.
• Volunteer Leave – We believe in giving back and supporting activities that serve the community which is why our employee's are entitled to 16 hours of volunteer leave per year to support causes that align with our mission 'Connection Workplace Safety, Compliance and Employee Development'
• A flexible working environment
• A collaborative and supportive team-based environment

Our culture

Life at HSI Donesafe is underpinned by two key values:

#OwnIt - We do what we do with passion and enthusiasm. We take responsibility and just get the job done.

#Teamwork- We're a company that fosters collaboration, teamwork, and innovation. We work exceptionally hard and celebrate our wins together.

#Continuous Improvement- Creating new and better ways for our team and organization to be successful. As an organisation and as individuals, we are a work-in-progress always striving to be better.