Personal Banking Consultant

2 weeks ago

Mount Isa, Queensland, Australia Queensland Country Bank Full time $60,000 - $80,000 per year

The Role

We are seeking a friendly and genuine team player to join our Mount Isa branch team. This is a great opportunity for someone who is looking to start a career in the finance industry or who is seeking a good work/life balance.

As a Personal Banking Consultant your main objective will be to provide an exceptional level of personalised service to Members and guide them to a successful outcome by identifying individual needs, problem solving and proactively promoting our products and service.

Some of your key duties include having quality conversations and educating our Members on our products, managing basic Member enquiries and transactions, and maintaining accurate records in our systems. Your positive manner, attention to detail and eagerness to remain up to date with skills and knowledge will allow you to succeed in this role.

This is a full-time permanent position, working approximately 38 hours per week.

Selection Criteria

  • Experience in a similar customer service position
  • Demonstrated sales experience
  • Cash handling experience
  • Exceptional communication and interpersonal skills
  • A demonstrated ability to positively adapt to change
  • High attention to detail and accuracy
  • Ability to quickly build rapport with people and work as a supportive team member
  • Sound knowledge in Microsoft Office
  • Experience in the Finance industry (desirable)

About Us

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.

Queensland Country are certified as a Great Place to Work and with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.

Our Benefits

  • Work life balance and flexible working options
  • Birthday Leave
  • Community Volunteer Leave
  • Access to an Employee Assistance Program (EAP)
  • Access to our Wellness Program
  • Discounts on your Banking and Health Insurance products
  • Cultural lunches and social clubs
  • Excellent training and development opportunities

How to Apply

To apply for this role please follow the links or apply via our Careers Page. Applications close Friday 6 June 2025.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you do have any questions or require other information please contact Emily on ***.

If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.

*Queensland Country Bank limited ABN AFSL/Australian Credit Licence *

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