Club Manager
1 week ago
Job Overview:
As the Club Manager at Anytime Fitness Haberfield, you will oversee the daily operations of the gym, working closely with the Regional Manager to ensure the club meets its operational, financial, and customer service goals. This role requires strong leadership, excellent communication skills, and the ability to implement and adapt strategies to align with the objectives of the club. The role requires a proactive approach to ensuring that the club operates efficiently and meets its financial and customer service objectives.
AF Haberfield is a very popular and busy club with a huge local community so a potential candidate MUST be great in a customer facing role, as well as be able to work in a high sales based role.
Essential Duties & Responsibilities:
Operational Management -
- Oversee daily operations of the club to ensure a clean, safe, and welcoming environment.
- Manage facility maintenance and address any issues promptly.
- Implement and uphold company policies and procedures.
Staff Management -
- Manage club staff, including personal trainers and membership consultants.
- Conduct performance evaluations and provide ongoing feedback.
Member Services -
- Ensure high levels of customer satisfaction and address any member concerns or issues.
- Develop and implement current member retention strategies.
- Organise and promote member events and programs such as club challenges and social media content.
Sales and Marketing -
- Achieve sales targets for memberships and other club targets.
- Develop and execute local marketing campaigns and promotions.
- Manage membership sales processes and follow up on leads.
- Analyse performance metrics and create strategies to reach specific targets.
Compliance and Safety:
- Ensure the club complies with all health and safety regulations.
- Conduct regular safety audits and address any issues.
- Promote and enforce health and safety standards among staff and members.
Community Engagement:
- Build and maintain relationships with local businesses and community organisations.
- Regularly post on social media and continue to upkeep the standards of the current social media schedules.
- Must be able to use social media platforms (Instagram and Facebook)
What is in it for you?
An attractive salary + commission structure.
Work within a fun, upbeat environment where every day is different.
Receive ongoing support and training while working closely with the Regional Manager.
A free gym membership.
About You:
Essential -
Fast learner who has a record for self-learning and self-improvement
Excellent communication skills (both written and verbal)
Outstanding Sales skills & customer service skills
Is approachable and has excellent interpersonal skills
Has tenacity, and a willingness to go above and beyond to achieve results
Passionate about others and your own health and well being
Ability to multi-task and stay organised
First Aid Certificate, CPR, Police Check (or willing to obtain) and Working With Children's Check (or willing to obtain)
Sales and/or Management experience within a Gym/Fitness Business
Desirable but not essential -
Cert 3 & 4 in Fitness
Previous Managerial Experience
Gym Staff Experience
*This role is for the Club Manager position at Haberfield Anytime Fitness
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