ICU/PICU Quality Manager

Lead quality and safety in one of NSW's busiest ICUs and make a lasting impact on patient care.

Employment Type: Permanent Part Time

Position Classification: Health Manager Level 1

Remuneration: $84, $112, % Super + Salary Packaging.

Hours Per Week: 38

Requisition ID: REQ597849

Location: John Hunter Hospital

Closing Date: Thursday 28th August

Ready to make a meaningful impact in critical care? Join John Hunter Hospital's ICU and PICU team and lead quality and safety initiatives that directly improve patient outcomes.

Where you'll be working

John Hunter Hospital is part of Hunter New England Local Health District (HNELHD) -one of the largest and most innovative health services in NSW. Our teams are passionate about delivering world-class care and fostering a supportive, collaborative workplace culture. As part of HNELHD, you'll have access to staff wellbeing programs, ongoing professional development, and opportunities to contribute to innovative healthcare initiatives that make a real difference to our community.

What you'll be doing

The ICU/PICU Quality Manager will take a lead role in driving excellence in patient care by managing the Quality and Safety Portfolio within the Intensive Care Unit (ICU) and Paediatric Intensive Care Unit (PICU) at John Hunter Hospital. This position is central to ensuring that our intensive care services meet the highest standards of safety, clinical governance, and continuous improvement.

In this role, you will:

• Lead quality and safety initiatives by reviewing clinical incidents (including IMS, London Protocols, and RCAs) and transforming data into meaningful actions that enhance patient outcomes.
• Support and monitor improvement programs and ensure alignment with National Safety and Quality Health Service Standards, playing a vital role in accreditation processes.
• Prepare, coordinate and facilitate ICU/PICU Clinical Quality and Patient Care (CQPC) meetings, ensuring key issues are identified, addressed, and actioned.
• Collaborate across disciplines by working closely with clinicians, nurse managers, medical directors, and other stakeholders to promote a culture of safety, accountability, and excellence.
• Contribute to continuous learning and system improvement through audits, action planning, staff education, and accreditation preparation.

Act as a champion for quality and governance, influencing change and supporting innovation within one of the busiest critical care services in NSW.

This role presents an exciting opportunity for an experienced quality professional to influence positive change, embed best practice standards, and strengthen the culture of clinical governance within a highly specialised, fast-paced environment. You will be part of a dedicated team making a direct impact on the lives of patients and families at some of their most critical moments.

Why Join HNELHD?

At Hunter New England Health, you'll enjoy a career that's both challenging and rewarding-working in a values-led organisation where your expertise will have a real impact.

We offer:

• Monthly Allocated Day Off (ADO) for full-time employees
• 4 weeks annual leave (pro-rata for part-time)
• Paid parental leave (for eligible employees)
• Salary packaging – up to $11,600 + novated leasing options
• Fitness Passport – discounted gym memberships for you and your family
• Employee Assistance Program (EAP) for staff and their families
• Opportunities to collaborate with diverse clinical and non-clinical teams
• A commitment to sustainable healthcare and cultural respect
• Need more information?
  
  1) Click here for the Position Description
  
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  For role related queries or questions contact Natalie Duns on

Need more information?

1) Click here for the Position Description

2) Find out more about applying for this position

For role related queries or questions contact

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit:

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit:

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact for confidential support to ensure an equitable, barrier-free application process.

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit:

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit:

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS via or

Hunter New England Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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