Head of Line 1 Risk and Compliance

At Latitude, we make it possible – for our customers, our communities, and our people. We believe in creating opportunities that truly matter, helping you thrive both professionally and personally. That's why we offer benefits that make a real difference in your life.

We make it possible…

• to spend more time with your loved ones – with an extra week of paid leave each year through our Take 5 initiative.

• to balance work and life – with a hybrid working model, giving you the flexibility to work from home while connecting in the office just two days a week or work remote for certain roles.

• to put your wellbeing first – with Sonder, a 24/7 support app for mental and physical wellness.

• to access great financial benefits – with discounts on Latitude products and services.

As the Head of L1 Risk and Compliance, you will lead the development and execution of strategies that strengthen the Money business's approach to Risk, Compliance, and Operational Excellence.
 

What you'll do:

• Own and evolve first-line risk and control frameworks to keep operations safe, efficient, and compliant.

• Identify, assess, and mitigate risks in line with regulatory expectations and our risk appetite.

• Champion a strong risk culture and ensure we meet every obligation with confidence.

• Elevate governance and operational performance across the business.

You'll partner with Product, Operations, Broker, Tech and Credit Risk teams — the go-to advisor embedding risk thinking into everything we do.

Let's look at some key responsibilities:

• Embed and maintain the business unit's risk management framework, in alignment with the Enterprise-wide Risk Management Framework (ERMF).

• Conduct comprehensive enterprise-wide risks assessments to identify, evaluate and prioritise operational risks, ensuring effective mitigation strategies are implemented.

• Design, implement and maintain robust risk and control frameworks to meet regulatory and business requirements.

• Design and embed effective controls into core processes, optimise their performance, and conduct ongoing testing and monitoring to maintain a robust and resilient risk environment.

• Establish and maintain strong governance practices to ensure effective oversight, accountability, and decision-making on risk and control activities.

• Provide timely, insightful, and actionable reporting on operational risks, control performance, and key risk indicators.

• Monitor and report on the resolution of incidents and control failures, ensuring root cause analysis, effective and timely resolution, and preventative measures.

• Serve as a SME on risk, providing guidance and support to the Business/Risk Owners on risk management and control best practices.

• Drive initiatives to nurture and promote a strong risk culture. This includes building strong relationships with stakeholders to embed risk management and controls into day-to-day operations and decision-making processes.

• Lead and mentor a high performing team, building capabilities in risk and operational management.
   

Ideally, we're looking for the following: 

• Minimum 5-7 Years of work experience in the following (or a combination of the following) fields: Audit, Risk Management, Business Consulting, , Governance, Quality Assurance, Process Re-engineering.

• Experience working in a financial institution, particularly within a Risk and Governance function, will be considered favourably. 

• Experience in process improvement methodologies and change implementation will be considered favourably.

• Independent, self-motivated, and highly driven individual with a passion and commitment to risk management, quality, process improvement and simplification.

• Proven experience in leading and managing a team of professionals in a fast-paced environment. You should be able to inspire, motivate, and mentor team members and deliver exceptional results yourself.

• High attention to detail and passion to drive projects to completion.

• Highly collaborative, strong communication skills with exceptional interpersonal skills, as the role requires working with and influencing multiple stakeholders across different levels.

• Fast learner with the ability to broadly understand processes, roles & responsibilities and functions in a complex institutional setup.

• Excellent organisational and time management skills with the ability to thrive in a fast-paced environment with a market reputation for 'making things happen' and delivering outputs.

• Innovative thinker with a demonstrated ability to work with others to problem solve who brings a passion for continuous improvement.

Latitude offers a flexible working environment. We support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home, the office or a combination of both.

We're Latitude, partners in money.

Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success.

Digital payments, cards, loans, and insurance is what we offer - but what we really are is a platform that helps people shop and live better.

Always living and breathing our values. Take Ownership, Pursue Excellence, Win Together, Create Tomorrow.

We're not engaging any recruitment agencies for this role, so if you're interested. Please apply directly

Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

Only open to Australian or New Zealand Permanent Residents or Citizens.