Retail Store Manager

Pets Domain is one of the fastest growing retailers in the country. We operate pet stores nationwide that provide pet parents with amazing service and products. We also support the community that our stores are in through regular fundraising and adoption days.

If you are self-motivated, have exceptional customer service skills, are a team player then our Full Time Store Manager role at our new HIGHFIELDS store is the role for you. The position is perfect for someone who is confident, dynamic, enjoys a challenge and has proven ability to guide the staff and operations of the store to achieve exceptional sales results.

Our stores are supportive, dynamic and fun places to work. As Store Manager you will champion our wired company values with your team.

Welfare: We will always have the welfare of animals foremost in our minds in all we do

Integrity: We will always conduct our interactions with honesty and integrity

Respect: We will always respect each other, our communities, and our business partners

Experience: We will always strive to provide the best experience we can to every one of our stakeholders

Discovery: We will always seek to discover new opportunities to help us grow

Here are some of the awesome staff benefits we have at Pets Domain:

• 50% Staff Discount
• Staff Rewards
• Great Work-Life Balance
• Every second weekend off
• Opportunities for Growth and Development
• Competitive Salary
• Supportive Team Environment

The primary skills and requirements:

• A Customer first focus
• Strong supervisory, management and organisational skills
• Possess the ability to make a positive contribution to the day-to-day operation of the store
• Basic financial acumen, including wage and cost control
• Talented with a flair for merchandising
• A common-sense approach with a "Can Do"-" Will Do" attitude
• Previous experience and knowledge of pet products and accessories would be beneficial, but not essential if you have the desire to develop your knowledge whilst working within a friendly team environment.

If this role sounds like you, please apply. Email your resume and application, including the reference code of the position you are applying for and outlining your achievements to:

Training Coordinator

Quote Reference Number HIGSM on your application.

Summary:

We are seeking a highly motivated and experienced Retail Store Manager to oversee the daily operations of our retail store. The successful candidate will be responsible for managing the store's staff, ensuring excellent customer service, and achieving sales targets. The Retail Store Manager will also be responsible for maintaining inventory levels, managing budgets, and ensuring compliance with company policies and procedures.

Responsibilities:

• Manage the day-to-day operations of the retail store, including sales, customer service, and inventory management
• Develop and implement strategies to achieve sales targets and increase profitability
• Hire, train, and supervise staff, ensuring they provide excellent customer service and adhere to company policies and procedures
• Monitor inventory levels and order products as needed to ensure adequate stock levels
• Manage budgets and expenses, ensuring the store operates within financial guidelines
• Maintain a clean and organized store environment, ensuring merchandise is displayed attractively and in compliance with company standards
• Develop and maintain relationships with customers, vendors, and other stakeholders
• Ensure compliance with all legal and regulatory requirements, including health and safety regulations

Qualifications:

• Minimum of 5 years of experience in retail management, with a proven track record of achieving sales targets and managing staff
• Strong leadership and communication skills, with the ability to motivate and inspire a team
• Excellent customer service skills, with a focus on building and maintaining relationships with customers
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Knowledge of inventory management and budgeting principles
• Ability to work flexible hours, including evenings and weekends
• Forklift License or willing to obtain Forklift License desirable.