Customer Service Officer

1 week ago

Bundaberg Central QLD, Australia Max Solutions Full time $45,000 - $65,000 per year

Overview:

Introduction

At MAX we will support you in your journey as you embark on a customer service career that sees you contributing to your community.

This is more than a receptionist role. As the Customer Service Officer based at you will find that no two days are the same. If you are looking for variety in your role, then this the job for you.

As well as being the face of MAX Employment, meeting and greeting customers and assisting them with their enquiries, you will also provide administrative support and assistance to the team in their day to day activities.

You will be joining a team:

  • Which is diverse, supportive and respectful
  • Where knowledge, ideas and enthusiasm are well received
  • Where your colleagues are passionate about providing exceptional service and delivery to their stakeholders
The opportunity
  • Work in a supportive, fun and productive team in a unique customer service role
  • Display your solid organisational and administration skills
  • Be able to provide the right tools and advice to support our customers
  • Deal with a range of customer enquiries creating variety in your day
  • Learn about employment services and contribute to making a difference in our customers' lives
  • Career advancement opportunities
About you
  • Experienced customer service guru
  • Confident and highly self-motivated
  • Resilient
  • Team player
  • Strong administration skills
  • Ability to multitask
  • Hold or ability to obtain Working with Children Card/Blue Card
  • QLD - Hold a current Blue Card (you will be required to obtain a Blue Card prior to being offered employment and reimbursement provided on commencement if successful)
  • Be able to obtain a registered myGOVID name prior to commencing employment

Benefits

  • Gender neutral paid parental leave of 12 weeks
  • Superannuation contributions paid for women during the first 12 weeks of any unpaid parental leave
  • 5 weeks annual leave after 3 years service
  • Access to long service leave after 5 years service
  • Extensive leave provisions including domestic abuse, community service, study leave
  • Ability to purchase or cash out annual leave
  • Education assistance and study leave
  • Flexible working arrangements
  • Proven career development and promotion opportunities

Diversity and Inclusion

We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company.

At MAX, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply.

We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being. Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices.

Next steps

If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on or email before you submit your application.

To view a copy of the position description:

PD - Customer Service Officer

  • Retail Customer Service Officer

    1 week ago

    Bundaberg Central QLD, Australia Australia Post Full time $35,000 - $74,000 per year

    Help us deliver like never beforeAustralia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.About the opportunityAs our...

  • Customer Service Officer

    4 weeks ago

    Bundaberg, Australia BOQ Full time

    Customer Service Officer page is loaded## Customer Service Officerlocations: Bundabergtime type: Full timeposted on: Posted Todayjob requisition id: JR100367Join our dynamic team and unlock amazing career development in the banking industry!As the Customer Service Officer, you will be the first point of contact in the Branch, providing exceptional...

  • State Emergency Service, Regional Support Officer

    2 days ago

    Bundaberg, Queensland, Australia Queensland Police Service Full time $60,000 - $90,000 per year

    SES is the primary responder for storm and flood events and provide support to other agencies such as Queensland Police Service through performing additional functions including search and rescue, emergency traffic management and road crash rescue.Reporting to the Regional Business Manager, this role will provide high level administrative and executive...

  • State Emergency Service, Operational Capability Officer

    1 week ago

    Bundaberg, Queensland, Australia Queensland Police Service Full time $60,000 - $90,000 per year

    SES is the primary responder for storm and flood events and provide support to other agencies such as Queensland Police Service through performing additional functions including search and rescue, emergency traffic management and road crash rescue.Reporting to the Senior Operational Capability Officer, this role will provide support to SES groups to ensure...

  • Customer Service Representative

    2 weeks ago

    Bundaberg, Australia PFD Food Services Full time

    Overview - Base Rate+ OT, loadings and allowances (where applicable) - Discounted food, travel, movie tickets, entertainment, gym memberships + more - Employee Education Assistance to further develop your career There are regular customer service roles, and there are customer service roles with a team like us where the size of the organisation, the number...

  • Customer Service Officer

    2 weeks ago

    Logan Central, Queensland, Australia Public Sector People Full time $202,800 per year

    Public Sector People is recruiting for Multiple Customer Service Officers on behalf of a Local Government Department. This role is a temporary position with potential for extension. The Customer Service team is continually striving to improve its services to the community and to assist other service units to improve service delivery in a fast-paced,...

  • Customer Service Officer

    2 weeks ago

    Cockburn Central, Australia Workskil Australia LTD Full time

    **About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis and...

  • Customer Service Officer

    17 hours ago

    Cockburn Central, Australia Workskil Australia LTD Full time

    **About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis and...

  • Operational Services Officer

    2 weeks ago

    Bundaberg, Queensland, Australia Wide Bay Hospital and Health Service Full time $48,294 per year

    Take a chance, progress your career and discover all that the Wide Bay has to offer.Your opportunity:Assist the Manager of Operational Services in providing a safe, high quality service to the patients /clients of the Bundaberg Hospital.Supervise staff and co-ordinate training in line with quality Human Resource Management practices, including recruitment...

  • Customer Service Officer

    11 hours ago

    Luscombe QLD, Australia Laser 3D Full time $50,000 - $80,000 per year

    Fixed Term role in a fast-growing industryDeliver exceptional customer service and support production operationsJoin a collaborative team committed to quality and continuous improvementLaser 3D is a national laser cutting, folding, welding, and CNC machining service provider that has been operating since 1992.With cutting-edge technology, a skilled...