Customer Service Officer

1 week ago

Bundaberg Central QLD, Australia Max Solutions Full time $45,000 - $65,000 per year

Overview:

Introduction

At MAX we will support you in your journey as you embark on a customer service career that sees you contributing to your community.

This is more than a receptionist role. As the Customer Service Officer based at you will find that no two days are the same. If you are looking for variety in your role, then this the job for you.

As well as being the face of MAX Employment, meeting and greeting customers and assisting them with their enquiries, you will also provide administrative support and assistance to the team in their day to day activities.

You will be joining a team:

  • Which is diverse, supportive and respectful
  • Where knowledge, ideas and enthusiasm are well received
  • Where your colleagues are passionate about providing exceptional service and delivery to their stakeholders
The opportunity
  • Work in a supportive, fun and productive team in a unique customer service role
  • Display your solid organisational and administration skills
  • Be able to provide the right tools and advice to support our customers
  • Deal with a range of customer enquiries creating variety in your day
  • Learn about employment services and contribute to making a difference in our customers' lives
  • Career advancement opportunities
About you
  • Experienced customer service guru
  • Confident and highly self-motivated
  • Resilient
  • Team player
  • Strong administration skills
  • Ability to multitask
  • Hold or ability to obtain Working with Children Card/Blue Card
  • QLD - Hold a current Blue Card (you will be required to obtain a Blue Card prior to being offered employment and reimbursement provided on commencement if successful)
  • Be able to obtain a registered myGOVID name prior to commencing employment

Benefits

  • Gender neutral paid parental leave of 12 weeks
  • Superannuation contributions paid for women during the first 12 weeks of any unpaid parental leave
  • 5 weeks annual leave after 3 years service
  • Access to long service leave after 5 years service
  • Extensive leave provisions including domestic abuse, community service, study leave
  • Ability to purchase or cash out annual leave
  • Education assistance and study leave
  • Flexible working arrangements
  • Proven career development and promotion opportunities

Diversity and Inclusion

We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company.

At MAX, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply.

We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being. Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices.

Next steps

If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on or email before you submit your application.

To view a copy of the position description:

PD - Customer Service Officer

  • Regulatory Service Officer

    4 weeks ago

    Central Coast Council, Australia NSW Department of Customer Service Full time

    Join to apply for the Regulatory Service Officer role at NSW Department of Customer ServiceOverviewThis role is with the NSW Department of Customer Service, within the Investigations and Enforcement Directorate, focusing on frontline advisory, triage and response for WHS incidents, and contributing to WHS regulatory outcomes and lessons learned for industry...

  • Customer Service Officer

    4 weeks ago

    Bundaberg, Queensland, Australia Hearing Australia Full time

    Customer Service Officer – Bundaberg Help provide the latest best practice services for anyone who needs it Gain skills with Australia's largest provider of government-funded hearing care Part time opportunity in Bundaberg from 8.30am-5.10pm for 6 months with the potential to extend Want to improve the lives of Australians, no matter who they...

  • Customer Service Officer

    4 weeks ago

    Bundaberg, Queensland, Australia Hearing Australia Full time

    Customer Service Officer – BundabergHelp provide the latest best practice services for anyone who needs itGain skills with Australia's largest provider of government-funded hearing carePart time opportunity in Bundaberg from 8.30am-5.10pm for 6 months with the potential to extendWant to improve the lives of Australians, no matter who they are? Join us and...

  • Customer Service Officer

    2 weeks ago

    Bundaberg, Queensland, Australia Hearing Australia Full time $45,000 - $65,000 per year

    Customer Service Officer – BundabergHelp provide the latest best practice services for anyone who needs itGain skills with Australia's largest provider of government-funded hearing carePart time opportunity in Bundaberg from 8.30am-5.10pm for 6 months with the potential to extendWant to improve the lives of Australians, no matter who they are?Join us and...

  • Customer Service Officer

    6 days ago

    Bundaberg, Queensland, Australia Bundaberg Regional Council Full time $73,461 - $120,000 per year

    $73,461 per annum + super + benefitsPermanent Full-TimeCustomer Service, Corporate and Commercial servicesBundaberg RegionAbout UsAt Bundaberg Regional Council, we are dedicated to building a vibrant and sustainable future for our community. We pride ourselves on fostering a supportive and inclusive workplace where individuals from diverse backgrounds and...

  • Customer Service and Communications Officer

    2 weeks ago

    Bundaberg, Queensland, Australia Southern Cross Support Services Full time $40,000 - $80,000 per year

    Join our supportive Bundaberg team as a full-time Customer Service and Communications Officer We're looking for a detail-oriented and proactive individual to be the crucial first point of contact for our clients, playing a key role in delivering high-quality service and boosting our overall efficiency. About the role As our Customer Service Officer,...

  • Administration Support Officer

    4 weeks ago

    Central Coast, Australia NSW Department of Customer Service Full time

    OverviewAdministration Support Officer at NSW Department of Customer ServiceLocation: Gosford NSW – Hybrid working arrangementsDuration: Temporary up to 6 monthsClosing Date: Monday 22 September 2025 (9:59 AM)Base pay rangeA$84,659.00/yr - A$92,701.00/yrAbout the roleAn exciting opportunity has arisen for an Administrative Support Officer to join the...

  • Administration Support Officer

    4 weeks ago

    Central Coast Council, Australia NSW Department of Customer Service Full time

    OverviewAdministration Support Officer at NSW Department of Customer ServiceLocation: Gosford NSW – Hybrid working arrangementsDuration: Temporary up to 6 monthsClosing Date: Monday 22 September 2025 (9:59 AM)Base pay rangeA$84,659.00/yr - A$92,701.00/yrAbout the roleAn exciting opportunity has arisen for an Administrative Support Officer to join the...

  • State Emergency Service, Operational Capability Officer

    1 week ago

    Bundaberg, Queensland, Australia Queensland Police Service Full time $60,000 - $90,000 per year

    SES is the primary responder for storm and flood events and provide support to other agencies such as Queensland Police Service through performing additional functions including search and rescue, emergency traffic management and road crash rescue.Reporting to the Senior Operational Capability Officer, this role will provide support to SES groups to ensure...

  • Customer Service Officer

    20 minutes ago

    Luscombe QLD, Australia Laser 3D Full time $50,000 - $80,000 per year

    Fixed Term role in a fast-growing industryDeliver exceptional customer service and support production operationsJoin a collaborative team committed to quality and continuous improvementLaser 3D is a national laser cutting, folding, welding, and CNC machining service provider that has been operating since 1992.With cutting-edge technology, a skilled...