Business Manager

Job Description

Why join APM?

APM is a global health and human services organisation transforming lives since 1994. Be part of a 15,000-strong team across 11 countries, empowering people of all abilities to lead independent and fulfilling lives. Thrive with us, benefiting from exceptional career growth and development opportunities across our global network of brands.

About the Role…

As a Business Manager in our Workforce Australia Employment Services team, you'll lead a passionate group of consultants at our Indooroopilly site. Your mission: drive performance, support your team, and deliver life-changing employment outcomes for job seekers.

Location: Ipswich,Qld

Key Responsibilities:

• Lead and inspire a team of Employment Consultants to exceed performance targets.
• Ensure compliance with Workforce Australia contractual obligations.
• Build strong relationships with local employers, community groups, and stakeholders.
• Monitor and report on site performance, identifying opportunities for improvement.
• Foster a positive, inclusive, and high-performing team culture.

What makes a great Business Manager?

A great Business Manager possesses a strategic mindset, with the ability to interpret data effectively, build strong local business relationships, and plan proactively for sustainable success. Resilience and advanced problem-solving skills are essential, enabling the manager to navigate complex challenges with confidence and agility. By combining analytical thinking with a people-focused approach, a Business Manager drives performance, fosters innovation, and ensures the delivery of impactful outcomes.

Capabilities & Experience

• Experience in Employment Services or clearly demonstrated transferable skills.
• People leadership exposure and/or understanding.
• Strong understanding of Workforce Australia or related government programs.
• Sound understanding of the Culturally and Linguistically Diverse (CALD) & Indigenous contracts (desirable but not mandatory).
• Excellent interpersonal and communication skills (both written and verbal).
• Results-driven mindset with a passion for helping others succeed.
• Ability to work unsupervised in challenging environments.
• Proven experience working in a high-performance driven environment.
• Demonstrable ability to build positive working relationships with key stakeholders.
• Eligibility to meet legislative requirements for clearance to work in the Employment Services programs.

To be considered, you will have...

• Eligibility to work in Australia
• A current driver's licence and a comprehensively insured vehicle
• A MyGovID (Standard level)
• Willing to complete a National Police Check
• Able to pass a Working with Children Check
• Available to work Full-Time Monday to Friday 8:30am - 5:00pm

The work you do is Momentous Enjoy our employee benefits…

• EAP | Employee Wellbeing Program
• Purchased Annual Leave
• Paid Parental Leave
• Service recognitions
• APM Family Hub
• Maxxia | Vehicle salary packaging

When you join APM, there's an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services.

At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.

Join us as we continue to #enable better lives