Quality Manager

13 hours ago

Melbourne, Victoria, Australia ARB Corporation Ltd Full time $80,000 - $120,000 per year

Join ARB - Where Off-Road Dreams Become Reality

Are you passionate about quality and driven to make a real impact? ARB, Australia's leading off-road equipment specialist and an ASX Top 100 company, is seeking a Quality Manager to uphold our global reputation for excellence.

Why ARB?

  • Competitive salary package including superannuation and leave loading
  • Generous employee product discounts
  • Modern, collaborative office environment in Kilsyth
  • Work with a world-class team setting global standards
  • Be part of a company that values innovation and strategic growth

About the Role

As Quality Manager, you'll play a critical role in ensuring ARB products meet and exceed customer expectations. You'll manage quality systems, lead audits, drive continuous improvement, and collaborate across teams to maintain high standards. Your work will directly influence product development and customer satisfaction.

Key Responsibilities

  • Lead responses to customer concerns, including root cause analysis and corrective actions
  • Audit products and processes to ensure compliance with quality standards
  • Drive quality improvement projects to reduce costs and enhance performance
  • Manage external certifications and customer quality audits
  • Provide training and mentoring on quality tools and processes
  • Deploy APQP (Advanced Product Quality Planning) and other quality methodologies in project work

What We're Looking For

  • Technical understanding of engineered and manufactured products
  • Bachelor's degree in a technical discipline (e.g. mechanical engineering, industrial engineering)
  • 5-10 years of experience in quality management within a manufacturing or industrial environment
  • Experience with quality systems and project management
  • Strong analytical and problem-solving skills
  • Excellent interpersonal and communication abilities
  • Ability to influence stakeholders and drive change
  • Customer-focused mindset with a passion for delivering exceptional service
  • Capacity to present yourself in the shoes of a customer, a salesperson, a 4x4 Technician, an ARB store business owner to consider the implications of quality problems.
  • Customer obsessed, ensuring outstanding levels of service to both internal and external customers.

About ARB

With over 2,200 employees worldwide, ARB is a global leader in off-road accessories. Our commitment to innovation and quality has made us a trusted name for adventurers everywhere. Join us and be part of a team that turns off-road dreams into reality.

Ready to take the next step?

Apply now and become part of ARB's journey to deliver world-class products and experiences.

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