Operations Quality Manager

About John Holland:

At John Holland, our purpose is simple – we transform lives with everything we do.

We've always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day.

That's our difference. Deep experience and capability with a genuine care about creating better lives for people along the way.

Be part of the team that's up for the challenge of transforming lives for good.

About the Position and Responsibilities:

We are currently looking for an Operations Quality Manager who'll drive the effective implementation of quality management systems, strategies and initiatives to ensure improvements, statutory and contractual compliance with quality requirements for the business and projects.

Based in our Melbourne office supporting our Victoria, South Australia and Tasmania businesses, as well as the entire Infrastructure team nationally, responsibilities of the role include.

• Ensuring that JHG IMS Handbooks and Procedures and Digital Systems are rolled out on all projects within their remit. Drive and participate-in the launch process to this end.
• Review and approve/reject requests to vary the JHG IMS and Digital Systems on JVs and Alliances.
• Review and approve/reject Project Quality-related Plans and specific procedures.
• Provide operational quality guidance, diligence, consistency, and discipline to staff within their area to ensure all quality objectives and targets are met.
• Provide specialist quality advice and input to the business unit and projects during tendering, project planning and project delivery.
• Mentor, support and provide guidance for the selection, engagement, and development of Project Quality personnel.
• Represent the business unit in National Quality Initiatives and the Quality Reference Group. Establish and run a QRG for their area.
• Work with the Infrastructure & Major Projects HSEQS Team to shape and drive the John Holland Quality Strategy and demonstrate leadership in implementing the strategy in their area.
• Measure and analyse process outcomes and identify opportunities for delivering improvement. Work with the business unit and the wider Quality team to identify and initiate localised quality improvement initiatives and influence business unit and project ownership.
• Develop and obtain approval for a Project and Business Audit Schedule for the area within their remit. Execute audits, report and close-out actions. Report to the Infrastructure & Major Projects HSEQS Team

Key Requirements:

• Degree in Engineering, Science, Building, Construction, Quality Management or similar
• QMS Lead Auditor Qualification
• 5+ years generalist quality management experience ideally within major projects $100m plus as well as having held a lead position from start to completion.
• Quality assurance experience gained within the construction, transport or related industries.
• Experience in developing and managing project QA management systems from start to completion
• Project management and leadership experience (2-3 years)
• Risk Management practices (2-3 years)
• Audit Management practices (2-3 years)

As part of the team, you can help us transform lives.

Your success is reflected in ours, so we're committed to being an employer of choice. We pride ourselves on having a diverse and inclusive workplace, as we understand that different perspectives and ideas are critical to our long-term success.

We want you to be with us for the long term, so providing you with rich career experiences and ongoing development is our priority.

What's in it for you when you join John Holland?

We're about connecting your sense of purpose to ours. We understand that your career is one of the biggest ways to have an impact on the world. We also believe in supporting you as a whole person, not just an employee.

We reward and support our people in so many ways. This starts with being flexible about how different people like to work. From generous leave policies to wellbeing and relationship support, your needs sit at the heart of our employee benefits.

We Offer:

Competitive remuneration with salary continuance, and salary sacrifice options.

Great leave benefits including 18 weeks paid parental leave with super and up to an extra 18 weeks of super paid on further periods of unpaid parental leave, multicultural leave exchange and two extra days to prioritise your wellbeing.

Career progression underpinned by our exciting pipeline of work means you'll have the opportunity to work on iconic projects that are shaping cities and communities.

Learning and development opportunities where you'll have access to emerging talent programs, building your career through clear career pathways, plus technical and leadership training and development opportunities.

Inclusion, diversity and equity is part of how we work. We want everyone at John Holland to feel that they belong – that's why we're working hard every day to foster a more inclusive culture, backed by a business-wide inclusion strategy to bring about meaningful change. We've also got active employee resource groups that support our commitments including those around gender equality and reconciliation.

Flexible working that works for you as we know flexibility means different things to different people. Whether it's flexi-hours, flexi-parenting, flexi-leave, flexi-shifts or flexi-work, we're committed to helping our people work flexibly.

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