Motor Assessing Specialist

19 hours ago

Brisbane, Queensland, Australia IAG Full time $60,000 - $120,000 per year

Make a difference as a Motor Assessor

Join the largest general insurance group in Australia and Aotearoa New Zealand. We're a top-tier ASX-listed company helping to make the world a safer place through creating a stronger and more resilient business and enabling our portfolio of iconic insurance brands.

Your Role

As a Motor Assessor, you'll apply your technical expertise to assess and quantify motor claims, ensuring sound outcomes that meet member expectations and uphold the integrity of our insurance products. You'll collaborate with internal and external stakeholders to deliver an exceptional member experience, ensure compliance with industry standards, and support safe, effective vehicle repairs.

This role involves both on-road and central assessing responsibilities, with a strong focus on customer service, risk management, and cost-effective repair strategies. You'll be part of a team that values empathy, professionalism, and continuous improvement.

This is a full-time, salaried opportunity offering hybrid working conditions. This role is based in Brisbane and full training will be provided to support your success in this role.

About You

You're passionate about the automotive industry and delivering quality customer service. You bring technical expertise and a collaborative mindset, supported by the following:

  • Trade qualifications in Panel Beating, Spray Painting or Motor Mechanics
  • 3–5 years of relevant experience (5–7 years desirable)
  • Strong attention to detail, analytical thinking and negotiation skills required.
  • Excellent verbal and written communication skills
  • Ability to manage time, tasks and priorities effectively
  • Knowledge of repair industry practices and RACQ procedures (desirable)
  • Valid Australian Driver's Licence (mandatory)

Joining IAG you'll have access to a raft of benefits from across the Group:

  • Boosted superannuation with 13% as standard
  • Up to 50% off personal insurance, including home and motor insurance
  • Work from home and many more flexibility options with myFlex
  • Dedicated career growth programs, including the award-winning IAG Academy
  • Discounts on everyday and special occasion items
  • Award-winning recognition and reward program

*Employment type eligibility criteria apply

About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That's not just words. It's our people promise.

We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

We're ready for you. Apply today.

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