Analyst - Technology Asset Management

• Drive optimisation and savings in software and hardware management
• Be the customer champion solving IT challenges across the business
• Permanent position | Sydney CBD based

Join a team that's All Kinds of Useful
At Origin, being useful is more than a tagline - it's how we approach work every day. As a collective, we're a team that thrives on finding better ways, working together, and owning our impact. From powering homes to delivering award-winning internet and helping to lead Australia's energy transition. If you're driven by purpose and excited to be part of something bigger, we'd love to have you on the journey.

About The Role
Are you ready to take ownership of how technology assets are managed, optimised, and delivered across a major organisation? We're looking for a proactive IT Asset Analyst to join our Sydney-based Technology Assets and Service Management team. You'll work alongside a high-performing team with stakeholders across the business to ensure assets are well-managed, cost-efficient, and driving value.

You will be the customer champion, solving problems, improving processes, and making technology work better for people. While playing a critical role in software and hardware lifecycle management, identifying opportunities for savings, optimisation, and continuous improvement.

Your responsibilities will include:

• Manage the lifecycle of hardware and software assets – from procurement through to retirement.
• Analyse asset and usage data to uncover cost-saving opportunities, pick up on patterns, and reduce risk.
• Maintain accurate and compliant records of licensing and contracts, ensuring regulatory requirements are met.
• Troubleshoot and resolve asset management issues, providing clear insights and reporting to leadership.
• Collaborate across IT, security, procurement, finance, and commercial teams to deliver value-driven solutions.
• Configure ServiceNow (or other service management platforms) and ensure accurate CMDB, Hardware and software asset records.
• Support global service partners, including teams based in India, to deliver high-quality outcomes.

What will you bring?
You will have demonstrated experience in IT hardware and software asset management. With strong analytical, diagnostic, and problem-solving skills. As well as a natural troubleshooter who sees the patterns. You will also bring:

• Knowledge of software licensing models and asset lifecycle management.
• Experience using ServiceNow or another service management platform.
• Excellent communication skills – both written and verbal – with the ability to collaborate across multiple teams.
• Proactive, go-getter attitude – taking initiative and going above and beyond to deliver improvements.

Desirable:

• Bachelor's degree in IT, Business, or a related field (or equivalent industry experience).
• ITIL certification or familiarity with ITIL practices.
• Advanced Excel and reporting skills.

So why join us?

• 20 weeks of paid leave for primary carers with flexible return options.
• Thrive in a culture of personal and professional growth.
• Enjoy a central CBD location with access to parking and public transport.
• Purchase up to four additional weeks of leave annually.
• Engage in opportunities through the Origin Foundation to support your community.
• Powering your career with unbeatable perks - Get discounted electricity, gas, and internet as an Origin employee.
• Explore unique and cost-effective employee EV Car subscriptions.

Origin - Where good change happens
At Origin, we're powered by people who believe in creating change.

We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse.

Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we'd love to hear from you.

Here's a little about us:
Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing.
Please note unsolicited CVs from agencies will not be accepted.

Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.
Function: IT Applications