Area Leader

2 days ago

Gold Coast, Queensland, Australia Yo-Chi Frozen Yogurt Full time $100,000 - $120,000 per year

Yo-Chi is expanding their team and now seeking a passionate and experienced Area Leader to shape our next chapter. Lead with impact across vibrant venues and play a critical role in driving operational excellence, developing talent, and building strong, values led teams.

Why Yo-Chi?

  • Set the standards high and build successful, driven teams.
  • Partner with an inspiring and values led leadership team that walks the talk.
  • Be part of a national brand with 55+ venues and huge momentum.
  • Enjoy autonomy, challenge, and real support to thrive in your role.

What You'll Do:

  • Lead and develop Venue Leaders and their teams, creating a strong culture of performance, accountability, and care.
  • Be on the floor and in detail - visible, involved, and fully across venue operations.
  • Train, coach, and give meaningful feedback in the moment - you set the tone
  • Champion Yo-Chi's high standards across every aspect of venue performance
  • Drive results across all venues from people management and service to labour, engagement and financial targets.
  • Manage performance proactively and positively - we believe in follow-up, consistency, and leading with care.
  • Collaborate with marketing to build community connections and grow local impact.

Your Journey with Us:
Before officially stepping into your Area Leader role, you'll complete a tailored immersion phase as a Venue Leader. This time on the ground builds your credibility, confidence, and understanding of our systems, people, and culture - setting you up for long-term success

What We're Looking For

  • 2+ years' experience in a multi-site leadership role in QSR or hospitality.
  • A people first leader with the ability to coach, uplift and inspire large teams.
  • Strong operational know how - you're confident with labour, cost control, opening checklists, and understanding the rhythm of a successful venue.
  • A leader who knows how to set expectations and celebrate success.
  • Hands on, proactive, and highly engaged - you lead from within.

What's in it for You?

  • Competitive salary + performance bonuses.
  • The opportunity to lead a key region during an exciting time of growth.
  • Work life balance in a role where standards are high and support is real.
  • Progression pathways in a brand that champions internal development.
  • Access to our Happiness Hub and a team that always has your back.
  • Be part of a culture that celebrates people, feedback, and fun.

Ready to lead the way ?
Bring the Chi energy to life and apply now

Check us out on socials @iloveyochi

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