Administration Support

4 days ago

Gold Coast, Queensland, Australia Domestic Violence Prevention Centre Gold Coast Inc. Full time $60,000 - $80,000 per year

Bring your administration skills to a role where you can make a real impact. This varied position offers the chance to use your skills in a meaningful way, supporting both staff and clients in a dynamic and rewarding environment.

About the role

The primary responsibility of the role is to provide administrative support across the organisation and its various programs. You will be the first point of contact for people attending the service and calling the administration phone line. The role requires a welcoming and respectful response to visitors and callers, ensuring they are linked with the appropriate staff member.

Salary

SCHADS Award SACS Level 3. The pay point will be determined by the successful applicant's experience and qualifications.

A 12-month fixed term contract will be offered.

Key responsibilities:

  • Be the first point of contact, responding to calls and visitors in a warm, respectful and professional manner
  • Provide operational support including managing inboxes, registers, accounts processing, supplies and office resources
  • Assist with urgent travel and accommodation bookings for clients
  • Support program delivery by coordinating resources such as alarms, WESNET mobiles and personal care items
  • Assist with room set-up and catering for meetings, events, groups and training.
  • Accurately maintain and update client records in the database
  • Contribute to a positive team culture, supporting communication and collaboration across DVPC

About you

We're looking for someone who can:

  • Work effectively and calmly in a busy, crisis-focused environment
  • Demonstrate strong administrative, organisational and time management skills
  • Demonstrate advanced Microsoft Office skills
  • Maintain records with precision, ensuring accuracy and consistency at all times
  • Communicate with warmth, professionalism and discretion
  • Uphold confidentiality and a strong commitment to DVPC's values and purpose

About us

The Domestic Violence Prevention Centre (DVPC) is a specialist service which supports women, children and young people who have experienced domestic and family violence. We also deliver the Men's DV Education and Intervention program and convene an Integrated Response group that works with agencies on the Gold Coast to improve collaboration and responses to victim survivors of domestic and family violence to enhance their safety and wellbeing.

We offer employees:

  • 5 weeks annual leave
  • Competitive salary with salary packaging benefits
  • A dynamic workplace that values innovation and quality practice
  • A commitment to staff wellbeing and professional development through Employee Assistance Programs, Supervision and Training & Development

How to apply

  1. Visit our website to download the full Position Description:
  2. A cover letter addressing the Key Selection Criteria and your suitability for the role (no more than 2 pages)
  3. Upload your resume and cover letter on Seek.

Applications close on Monday 22 September at 9.00am

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