IT Field Support and Fit Outs Technician

Australian-owned, Award-winning, and ASX listed, Viva Leisure are Australia's second-largest and fastest-growing operator of health and fitness experiences and facilities. Viva Leisure operates in all segments of health and fitness and our range of offerings includes big-box health clubs, express gyms, high-intensity group training studios, pilates, yoga, aquatics, women's only facilities, personal training and more.

Viva Leisure have the mission of connecting health and wellness to as many people as possible through our range of awesome, affordable and accessible facilities. Our vision is to be the #1 in the industry for our employees, our shareholders, our franchisees, our communities, and of course our members.

We're looking for an IT Field Support and Fit Out Technician to join our dynamic team at Viva Leisure. This is a hands-on role ideal for someone who loves solving technical challenges in the field and ensuring smooth IT operations across multiple sites. You'll take charge of installing, configuring, and supporting IT infrastructure during new site fit outs and refurbishments, keeping everything running seamlessly. In this role, you'll also support the IT team with on-site technical tasks for new club openings, refurbishments, and ongoing maintenance — including cabling work and ensuring critical systems such as door access, security cameras, digital displays, and Wi-Fi are fully operational. If you're a proactive, technically skilled problem solver with strong coordination abilities and thrive in a fast-paced environment, this is the role for you.

• Assisting with the installation and setup of IT infrastructure for new and refurbished sites
• Providing on-site IT support, including troubleshooting hardware and software issues
• Working from work orders and checklists to complete tasks across multiple club locations
• Collaborating with contractors and team members to complete IT components of site fit-outs
• Supporting IT equipment rollouts, relocations, and minor upgrades
• Ensuring systems are correctly configured and operational after installation
• Maintaining clear documentation and reporting updates to the Projects or IT team
• Overseeing the functionality and maintenance of IT systems and equipment across club and HQ locations, including door access control, security cameras, digital signage (TV screens), Wi-Fi access points, and other network-connected devices

We are looking for someone with:

Essential

• Demonstrated experience in a similar IT support role
• General understanding of IT infrastructure, including networks, cabling, and hardware setup
• Proven ability to complete on-site work orders across multiple locations
• Comfortable working independently while collaborating with a broader team
• Strong communication skills with the ability to liaise effectively with site teams and contractors
• Reliable and detail-oriented, with a positive, can-do attitude
• Experience working on construction sites or similar environments
• Current Asbestos Awareness certification
• White Card (General Construction Induction Training)
• Current Driver's Licence
• First Aid and CPR certification
• Working with Vulnerable People check (or willingness to obtain)

Desirable

• Open Cabling Licence or similar certification
• Elevated Work Platform (EWP) Yellow Card

As an employer of choice, Viva prides itself on supporting you in the best way possible by providing a range of incentives that meet the everyday needs of our people. We offer a range of benefits to our employees such as Flexible Work Arrangements and great work-life balance for personal rejuvenation and well-being, Paid Parental Leave, Free fitness membership, Central locations with brand new facilities and ongoing learning and development opportunities. With countless career paths under one roof, the possibilities are endless.

Above all, Viva is committed to fostering a diverse and inclusive culture where every background, perspective, gender, and identity is celebrated. We believe in empowering everyone to be themselves, knowing that it's when we embrace our differences that we perform at our best.

We make every opportunity last at Viva and are looking to find members of the team to upskill and develop all with the aim to make Viva the best place to work.

At Viva Leisure, our mission is simple: to connect health and wellness to as many people as possible through our awesome, affordable, and accessible facilities. Our vision is to be the number one in the industry — benefitting our members, shareholders, franchisees, communities, and employees alike.

As an Australian-owned and ASX-listed company, we offer a diverse range of health and fitness solutions, including big-box health clubs, express gyms, high-intensity group training studios, Pilates, yoga, aquatics, women's-only facilities, personal training, and more. Established in 2004, our key brands include Club Lime, hiit republic, Plus Fitness, GROUNDUP, and Rebalance. With over 300 facilities across Australia and internationally, including corporate-owned and franchised sites, we're proud to serve diverse communities.

In 2020, Viva Leisure acquired Chain Collective Group to expand our fitness franchise brands both domestically and internationally. Chain Collective now operates as the franchising arm of Viva Leisure, proudly holding Plus Fitness as its flagship franchised brand — paving the way for the continued growth and success of multiple fitness concepts across Australia and beyond.

In 2024, Viva Leisure acquired a 34% stake in Boutique Fitness Studios (BFS), the master franchisee for leading global brands including Club Pilates, Rumble Boxing, StretchLab, and CycleBar. This partnership marks an exciting new chapter as Viva's Rebalance Pilates & Yoga studios transition to Club Pilates, uniting local expertise with world-class brand standards to deliver a premium member experience. That same year, Viva Leisure also acquired a 25% equity stake in World Gym Australia, along with three corporate-owned World Gym locations in Queensland — Stafford, Coomera, and Underwood — further strengthening our presence in the premium fitness sector.

ACKNOWLEDGEMENT

Viva Leisure acknowledges and pays respect to the Traditional Custodians of Country throughout Australia. We are grateful for the opportunity to operate facilities on these lands and to contribute to the health and well-being of all communities we form part of.

As a company dedicated to promoting health and wellness, we are committed to fostering an inclusive environment within our facilities and workplaces that welcomes, respects and celebrates the rich cultural heritage of Indigenous peoples.