Hospital Services Officer Casual

Your role at St John of God Mount Lawley Hospital

We are seeking a Hospital Services Officer to join the Security and Parking team at SJG Mount Lawley Hospital.

Reporting to the Manager-Support Services, the Hospital Services Officer provides a comprehensive non-clinical support service to ensure a safe environment for caregivers, patients and visitors.

The role is offered on a casual basis.

The Position:

• Undertakes regular patrols and active surveillance of hospital buildings and grounds in accordance with standard operating procedures.

• Investigates all incidents relating to breaches of physical and personal security and loss of property and prepares written reports on same.

• Provides reports and recommendations directed to the prevention of incidents and adverse occurrences, and provides security risk management services to patients, staff and property.

• Provides appropriate and immediate response to any call for assistance and liaises with law enforcement and other external agencies.

• Operates the Hospital security systems, including access control software, issuing of security cards and CCTV systems.

• Maintains complete confidentiality on sensitive security matters

• Operates the Hospital fire systems and responds to emergency situations according to the Emergency Procedures Manual as part of the emergency response team.

• Respond to all codes as required, inclusive of code blacks; which have the potential to be involved in high-risk or very high-risk situations that can require physical/mechanical restraints, based on OVA assessment.

• Assists in conducting annual fire and evacuation drills throughout the Hospital.

• Maintaining traffic and parking controls in accordance with Mt Lawley Hospital policies and procedures.

• Performs minor repairs and maintenance to parking equipment.

• Maintains a clean and safe working environment in relation to equipment storage and maintenance.

• Oversees the activities and resources of the equipment store to ensure service objectives are met.

You will possess a Certificate II in Security Services (or higher) and a Security Officer Licence and you will also hold a current First Aid Certificate.

Additionally, you will demonstrate strong communication, conflict resolution, negotiation, and problem-solving skills. Strong computer literacy skills are required, particularly in Microsoft Word, Excel, and Access, as well as proficiency in using spreadsheets and database systems.

To succeed in this role, you must be able to work effectively both independently and within a multidisciplinary team. A high standard of personal presentation and punctuality is essential, along with the flexibility and willingness to work shifts across day, afternoon, and night hours. Additionally, a solid understanding of workplace safety, including WH&S regulations, is important.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Hourly Rate: $47.05 to $49.19 (includes casual loading), plus 12% superannuation

• As a casual employee, you can salary package a percentage of your earnings each pay period

• A welcoming and supportive culture

• Access to a range of Lifestyle, Health & Wellbeing rewards & discounts

• On-site parking

• Employee support through our dedicated free Employee Assistance Program (EAP)

• Green travel allowance – if you walk, carpool or use public transport you could be eligible for up to $1,500 per year

For enquiries contact Breffni Doyle, Manager Support Services, on

Please note: If suitable candidates are identified, shortlisting and interviews may begin before the advertisement closes.

Position may be filled before closing date if a suitable candidate is identified

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.