Quality Specialist

Quality Specialist

Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2025. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.

Your challenge

We are currently seeking a Quality Specialist to join our team based in North Ryde. As the Quality Specialist you will play a key role in improving, maintaining, executing and sustaining the Market QMS processes for Philips ANZ, as well as improving business regulatory compliance and enhancing customer satisfaction.

This role is essential for maintaining quality within supplier networks by qualifying sub-processes and conducting audits. You'll lead continuous improvement initiatives that support innovation in quality assurance, while monitoring customer satisfaction through careful data analysis. In addition, you'll manage nonconforming records, execute delivery holds, and ensure nonconformance issues are addressed promptly within specified timelines. This position offers an opportunity to contribute significantly to our commitment to quality and efficient operations.

Reporting to the Head of Quality ANZ, you will work with a motivated team and business dedicated to patient safety and improving lives. You will enjoy a hybrid work environment, staff benefits, personal development and future career opportunities with Philips.

Key Responsibilities:

• Conducts and verifies quality assurance activities, ensuring compliance with established procedures.
• Assesses design, compliance, and risk management throughout project phases using data-driven practices like root cause analysis.
• Engages in change initiatives, fostering collaborative relationships with stakeholders to enhance departmental processes.
• Promotes quality awareness, implementing assurance processes and tools to ensure product excellence and customer satisfaction.
• Applies streamlined quality systems across sites, participating in reviews and reporting for organizational compliance.
• Manages warehouse material records, executes delivery holds, and oversees nonconformance management, including timely corrective actions.
• Conducts audits of manufacturing processes and finished products to identify and address deviations.
• Supports initiatives for uniform methodologies within the supply base to improve operational cohesion and efficiency.
• Collaborates with IT for integration and validation of purchasing data, ensuring system functionality and quality adherence.

You're the right fit if:

• You will be degree qualified in either Engineering/Science qualification or industry related with at least 3-5 years working experience in Quality Systems/ Quality Assurance role within highly regulated industries (Medical Devices, Pharma, Health Sciences)
• Well-developed interpersonal skills and the ability to communicate with various stakeholder groups as well as technical writing experience within a medical device environment.
• Has understanding and working knowledge of ISO9001, ISO 13485, FDA QSR, local ANZ laws as well as experience with Competent Authority medical device regulations.
• Familiar with the use of International Quality Management System standards.
• Excellent attention to detail and accuracy as well as strong skills in Data Analytics including decisions and conclusions and high proficiency in MS Office Skills
• The ability to work under pressure, dealing with conflicting priorities.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.

We're living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.

Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.