Email Support Representative

2 days ago

Canberra, ACT, Australia Venture Smarter Full time $9,600 - $12,000 per year
The Role:

Company: Venture Smarter

Location: Work From Home (Remote)

Employment Type: Full-Time

Salary: $800 – USD 1,000 per month (depending on experience)

Role Overview:

We are seeking a detail-oriented and empathetic Email Support Representative to join our customer service team. Your primary responsibility will be to handle customer inquiries via email, ensuring timely, accurate, and professional responses.

Key Responsibilities:

  • Respond to customer emails promptly and professionally
  • Provide accurate information and solutions to customer inquiries
  • Escalate complex issues to the appropriate department when necessary
  • Maintain records of customer interactions and resolutions
  • Follow company guidelines and maintain a high standard of service

Benefits:

  • Competitive monthly salary
  • Flexible work schedule within set hours
  • Fully remote position
  • Opportunities for training and career advancement

Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out – you'll know we're the place to be.

Ideal Profile:

Qualifications:

  • Excellent written communication skills in English
  • Strong attention to detail and organizational skills
  • Ability to work independently and manage time effectively
  • Previous customer service or email support experience preferred
  • Reliable internet connection and a quiet workspace
What's on Offer?
  • Flexible working options
  • Opportunity to make a positive impact
  • Work alongside & learn from best in class talent

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