Senior Endpoint Environment Engineer

2 weeks ago

Hawthorn, South Australia Swinburne University of Technology Full time $90,000 - $120,000 per year
  • Exciting opportunity for an experienced Senior Endpoint Engineer.
  • Fixed Term(12 months), full-time role based in a central Hawthorn location.
  • HEW level 8 + 17% Super. Staff benefits include hybrid work and discount study fees.
About the Role
About You
  • Responsible for providing a high level of service to the customers of Swinburne IT; liaise with senior staff and key stakeholders where necessary, ensuring the effective resolution of service issues as they arise, including hands on involvement in investigation or an issue and leading other staff for an appropriate resolution.
  • Lead process improvements relating to MEE, developing a process uplift roadmap and deliver against university`s Key Performance Areas (KPA).
  • Contribute to the design and manage the development and maintenance of the Swinburne Managed Operating Environment (MOE) for over 10,000 endpoints.
  • Manage the deployment of software applications across all campuses
  • Report any observed systems, network, or infrastructure service disruptions as they occur and implement or coordinate a resolution and report the incident to the IT Service Centre.
  • Lead, develop, and implement education programs and initiatives that will inform teams how to carry out updated or new processes. Manage the deployment of antivirus software, software patches and updates, ensuring that all endpoints in the Swinburne environment are appropriately patched.
  • Provide expert technical advice and assistance to staff as required.
Qualifications
  • Postgraduate level qualifications (or progress towards) in information technology, information systems, or equivalent combination of experience/education/training
To Apply

Swinburne University of Technology

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