Dispatch Supervisor

Dispatch Team Leader – Leadership & Logistics Focus

• Looking for a different challenge as a Dispatch Team Leader
  whereby you can utilise your skills?
• Permanent Full-time
  position with
  competitive remuneration, bonus
  and
  benefits
• Location:
  AUS - Queensland – Murarrie
• Morning Shift - Team Leader:
  Shift Pattern: 6:00am to 2:00pm (Monday to Friday)
• Work with a
  dedicated and welcoming team
• Join a growing, yet already
  successful market
• Upskill and growth in an area you're passionate about
  , whilst being fully supported and encouraged
• Join a trusted Global leading
  Animal Health
  organisation

Are you an experienced leader with a passion for driving efficient dispatch operations? Join a trusted global leader in Animal Health as a Dispatch Team Leader, where you will lead a team to ensure timely, accurate, and compliant dispatch, maintaining customer expectations, in a safe, efficient and high-quality manner

What You Will Do

As Dispatch Team Leader, you will oversee and coordinate the daily activities of the dispatch team, supporting the Logistics Manager to meet customer demands and operational goals. Your key responsibilities include but are not limited to:

• Champion and embed a robust Safety culture throughout all daily activities, ensuring compliance and proactive risk management
• Lead and motivate a team of dispatch operators to achieve high performance and meet daily KPIs
• Oversee and monitor order movements to ensure efficient and timely dispatch of export shipments with accurate and compliant documentation
• Approve freight invoices promptly and managing freight consumables ordering
• Collaborate with other departments to address customer enquiries, freight quotes, and coordinate scheduling
• Maintain Aussieflex (inhouse system) controls to enhance team efficiency, including managing backorders and undelivered stock
• Identify logistics procedural gaps and implement corrective actions to mitigate business risks and improve supply chain reliability
• Conduct regular staff performance reviews, provide constructive feedback, and manage talent development and training pathways
• Support recruitment, roster management, leave approvals, and timesheet verification for permanent and contingent workers
• Lead remuneration reviews, calibrations sessions, and year-end HR processes
• Drive dispatch KPI's, focused on shipment accuracy, yield optimisation, and waste reduction
• Ensure strict adherence to Quality, Environment, Health and Safety policies: proactively report hazards and incidents, to maintain a safe workplace
• Plan team rostering and rotations based on training and operational requirements
• Complete dispatch reports and maintaining clear communication and records
• Facilitate conflict resolution and providing technical guidance across departments
• Participate in operational problem-solving and support quality assurance
• Ensure dispatch systems comply with policy guidelines and are regularly updated
• Support continuous improvement initiatives to enhance dispatch processes and team performance

What You Must Have

• Proven experience managing teams in a dispatch, logistics, or production environment
• Strong leadership skills with emotional intelligence, empathy, resilience, and adaptability
• Exceptional time management, attention to detail, and organisational skills
• Advanced verbal and written communication skills with the ability to influence and collaborate across all organisational levels
• Proficiency with Microsoft Word, Excel, Outlook; SAP experience is advantageous
• Ability to collaborate across functions, demonstrating inclusivity and respect for diversity
• High ethical standards and integrity, ensuring responsible use of company assets and equipment

What You Can Expect

• Autonomy
  in your role with strong support from a trusted global organisation
• Opportunities
  to upskill and develop professionally
• Flexibility
  and pathways to broaden your skillset and career opportunities
• Being part of a collaborative, diverse, and inclusive team
  committed to innovation and excellence

If you are a dynamic leader with a passion for logistics and operational excellence, ready to make a significant impact, we encourage you to apply.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.