Software Engineer

As a member of the Messaging team, you will evolve, enhance and maintain foundational systems in messaging platform, ensuring it operates at scale with high efficiency. You'll work with our cloud-native services, deployed across multiple regions, which heavily utilize containerized Java applications. We champion a philosophy of creating modular, simple, and clear software, leveraging open-source tools to build powerful and efficient solutions."

Sinch is a global customer engagement platform that provides communication services for businesses across messaging, voice, and email. Sinch's services are used by more than 150,000 businesses, including many of the world's largest tech companies.

Sinch provides innovative mobile messaging solutions that help businesses of all sizes - from SMBs to enterprise-level to better connect with customers. Our messaging solutions for alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are trusted by over 65,000 customers in industries such as healthcare, education, retail, and utilities. With offices across Australia, United States, United Kingdom, and New Zealand, Sinch is the number one choice for easy and engaging business messaging.

Sinch, the Customer Communications Cloud, powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalized experiences that truly revolve around their customers - no matter the channels they use. Over 150,000 businesses, including 8 of the 10 largest tech companies in the world, rely on us for their customer communication needs, with over 700 billion customer engagements each year.

As a Software Engineer on our Messaging team, you will evolve, enhance and maintain the foundational platform that underpins our global communication services. You'll join a strong team of 7 engineers and play a crucial part in shaping the team's technical direction and success.

Our platform is cloud-native, deployed across multiple regions, and built on containerized Java applications. We believe in writing clean, modular software and leveraging the best open-source tools to solve challenges effectively.

What You'll Do

• Develop, test, deploy and maintain high-performance, scalable solutions that are the backbone of our messaging services.
• Write high-quality, well-tested code and participate in code reviews.
• Collaborate within an Agile team to plan and execute our product roadmap.
• Work with other engineers and help foster a culture of technical excellence.
• Our engineers take the ownership of the full build life cycle, from design, implementation and testing to deployment, support and incident response.

What We're Looking For

• A pragmatic problem-solver with strong communication skills.
• A collaborative spirit. Whether we win or lose, we do it together at Sinch.
• Good Java knowledge with proven experience building and maintaining large scale high throughput systems.
• A quick learner who is comfortable diving into new technical domains.
• An engineer who balances creative thinking with an understanding of real-world constraints.
• Someone with a holistic view of software engineering, who understands that building great solutions involves planning, documentation, and operational ownership, not just writing code.

You would be successful in this role with the following skills:

• JDK17+ experience
• Experience with service-oriented, event driven architecture and systems (SQS, RabbitMQ, Kinesis, SNS are all beneficial)
• knowledge of relational and/or NoSQL databases (e.g. PostgreSQL, DynamoDB, Redis)
• Hands-on cloud development experience, AWS preferred but not a necessity.
• Exposure to CI/CD pipeline concepts, experience in BuildKite is certainly advantageous.
• Good knowledge in GIT
• Python experience is a nice to have
• Experience with using agentic AI as a coding assistant is beneficial

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

Our values of Dream Big, Win together, Keep it simple and Make it happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

We value our team by offering;

• WHERE YOU WORK MATTERS: We understand the benefit of a flexible schedule where you can best impact both your personal and work life, so we offer a hybrid working arrangement, work from home set up reimbursement and a global mobility policy.
• PUT FAMILY FIRST: We know that building a family take priority, therefore we offer a generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
• CELEBRATE YOURESELF: By providing a day off for your birthday, we want you to take the time to celebrate the year you've had with your nearest and dearest.
• TAKE A BREAK: Enjoy a generous annual leave program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
• STAY HEALTHY: Physical wellness supports mental wellness, so we offer a monthly fitness reimbursement allowance and other wellness programs
• TAKE THE NEXT STEP: Coaching and career development support, including access to a range of online professional development courses
• CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
• TREAT YOURSELF: Access to Reward+ program that offers a wide range of discounts and deals across retail, entertainment and much more.

If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.