Receptionist/Front Desk Coordinator

Join Our Team at Central Dental Elsternwick

Position: Front Desk Coordinator

Location: Elsternwick, VIC

Type: Full time (9 days a fortnight) or Part-time (4 full days)

Hourly rate: $32+ based on experience

Are you an organized, friendly, and proactive individual with a passion for providing excellent patient care? Central Dental Elsternwick, a trusted and well-established dental clinic, is looking for a Front Desk Coordinator to be the welcoming face and key support for our growing team.

About Us:

Central Dental Elsternwick is one of the oldest and most trusted dental clinics in the community, offering a comprehensive range of services, from general and preventive care to orthodontics and cosmetic dentistry. We were also the winner of the 2024 Local Business Award Business of the Year and Most Outstanding Health Service. We pride ourselves on using cutting-edge technology and providing exceptional care in a compassionate, patient-focused environment.

What You'll Do:

• Greet and assist patients with a warm, welcoming demeanor.
• Manage the clinic's schedule, ensuring smooth patient flow and timely appointments.
• Handle phone calls, emails, and patient inquiries with professionalism.
• Process patient registrations, payments, and health insurance claims.
• Coordinate patient records and assist with digital imaging and data entry.
• Collaborate with the dental team to ensure efficient daily operations.
• Support in managing patient follow-ups, recalls, and appointment reminders.
• Helps the practice manager to order and maintenance of office and clinical supplies, ensuring the clinic is fully stocked and organized.
• Helps the practice manager to oversee general maintenance of the clinic premises, coordinating with contractors or vendors as needed.
• Helps the practice manager to supervise other receptionists and dental nurses, ensuring they are supported in their roles and clinic tasks are efficiently completed.

What We're Looking For:

• Trust worthy, with a strong sense of responsibility
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and handle high-pressure situations.
• Experience in a dental front office.
• Proficiency with dental software and digital records (preferred), we use Dentally and can provide full training.
• A team player with a positive attitude and a passion for patient care.
• Ability to take on constructive criticisms.

Why Work With Us?

• Join a supportive and dynamic team in a modernized, state-of-the-art clinic.
• Competitive salary with opportunities for professional growth.
• A friendly, community-focused environment with an emphasis on patient-centered care.
• Ongoing training and development opportunities.

If you're ready to be part of a forward-thinking dental practice that blends tradition with modern technology, we'd love to hear from you

To Apply:

Please send your resume and a brief cover letter to

Central Dental Elsternwick – Where Exceptional Care Meets Innovation