Receptionist/Front Desk Coordinator

Join Our Team at Central Dental Elsternwick

Position: Front Desk Coordinator

Location: Elsternwick, VIC

Type: Part-time (4 days)

Hourly rate: $32+ based on experience

Are you an organized, friendly, and proactive individual with a passion for providing excellent patient care? Central Dental Elsternwick, a trusted and well-established dental clinic, is looking for a Front Desk Coordinator to be the welcoming face and key support for our growing team.

About Us:

Central Dental Elsternwick is one of the oldest and most trusted dental clinics in the community, offering a comprehensive range of services, from general and preventive care to orthodontics and cosmetic dentistry. We pride ourselves on using cutting-edge technology and providing exceptional care in a compassionate, patient-focused environment.

What You'll Do:

• Greet and assist patients with a warm, welcoming demeanor.
• Manage the clinic's schedule, ensuring smooth patient flow and timely appointments.
• Handle phone calls, emails, and patient inquiries with professionalism.
• Process patient registrations, payments, and health insurance claims.
• Coordinate patient records and assist with digital imaging and data entry.
• Collaborate with the dental team to ensure efficient daily operations.
• Support in managing patient follow-ups, recalls, and appointment reminders.
• Helps the practice manager to order and maintenance of office and clinical supplies, ensuring the clinic is fully stocked and organized.
• Helps the practice manager to oversee general maintenance of the clinic premises, coordinating with contractors or vendors as needed.
• Helps the practice manager to supervise other receptionists and dental nurses, ensuring they are supported in their roles and clinic tasks are efficiently completed.

What We're Looking For:

• Trust worthy, with a strong sense of responsibility
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and handle high-pressure situations.
• Experience in a dental front office.
• Proficiency with dental software and digital records (preferred), we use Dentally and can provide full training.
• A team player with a positive attitude and a passion for patient care.
• Ability to take on constructive criticisms.

Why Work With Us?

• Join a supportive and dynamic team in a modernized, state-of-the-art clinic.
• Competitive salary with opportunities for professional growth.
• A friendly, community-focused environment with an emphasis on patient-centered care.
• Ongoing training and development opportunities.

If you're ready to be part of a forward-thinking dental practice that blends tradition with modern technology, we'd love to hear from you

To Apply:

Please send your resume and a brief cover letter to

Central Dental Elsternwick – Where Exceptional Care Meets Innovation