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Senior Sales Associate

2 weeks ago

Melbourne, Victoria, Australia EB Games Full time $60,000 - $80,000 per year

JOIN THE FUN

As the home of gaming and pop culture, yeah, we sell fun - our products are the coolest in the galaxy - but we also have fun, with spectacular events, celebrations, competitions, and other festivities to brighten your workday.

We take pride in being a safe, inclusive and supportive workplace, offering employee benefits that make a meaningful difference, and investing in our people's development to help them build long and rewarding careers.

So come and join the fun, and do what you do best - with us

Your new role awaits…

As a Senior Sales Associate, the purpose of your role is to assist in leading the Sales Associates to provide quality customer service, keep your store looking great, and to deliver the ultimate EB Experience. This includes supporting the management team with store operations such as merchandising, inventory control and staff development to ensure the store is running efficiently and achieving maximum sales and KPI results.

In this role you will be responsible for:

  • Providing outstanding customer service
  • Achieving sales and KPI targets
  • Maintaining in-depth and accurate knowledge of products and current promotions
  • Assisting with day to day store operations
  • Maintaining the store's appearance and organisation to a high standard
  • Inventory control and loss prevention
  • Assisting with team coaching and development
  • Embracing and upholding our Ethos values of Family, Integrity, Vitality, Vision, Accountability, Recognition, and Sustainability.

What are we looking for?

To be successful in this role you will have:

  • Demonstrated record of personal sales/KPI success
  • Have a strong focus on and passion for providing WOW Service
  • Strong communication, interpersonal and relationship-building skills
  • Ability to coach and drive teams to KPI and sales success
  • Demonstrated ability to plan, prioritise and delegate to meet agreed standards and timelines
  • Exceptional problem-solving abilities and pro-active outlook
  • Strong merchandising skills

What more do we offer?

  • Employee discount at EB Games and Zing in store and online
  • Benefits platform with discounts at all your favourite retailers
  • Flexibility to support you and maintain work-life balance
  • Employee Assistance Program (EAP) for you and your family
  • World-class wellbeing platform
  • Training & Development - Gamified Online Learning Platform & Leadership Programs

A little more about us…

Over 25 years EB Games has become one of Australia & New Zealand's leading retailers, but we don't do retail like most companies. Step into our stores, office or warehouse and the energy and passion is undeniable. With more than 400 locations, EB Games and Zing Pop Culture stores are the home of expert advice, service, and iconic gaming and pop culture products.

If you think you'd be the perfect fit - APPLY NOW VIA SEEK

** Applications close 6 September 2025 **