Specialist Support

Specialist Support & Employment Assistance officer

Part-time or Full-time. Based in Cairns, QLD.

We are seeking a positive and dynamic Support Worker to join our existing Team. This position will provide individualised and group-based supports to participants with a disability that encourage and increase engagement in the community, identify and work towards suitable employment and training along with various other skills to achieve their individual goals.  Demonstrated experience working with people with a disability in a professional environment is essential.

About Us:

National Joblink (NJL) is a not-for-profit organisation serving local communities for over 30 years throughout TAS, QLD & the Northern Territory.  Today we provide a suite of services under the framework of Workforce Australia, are a specialised RTO, have a successful training restaurant in Cairns, provide outdoor activities at our Tarkine Wilderness Lodge and a Driving School.

Key responsibilities:

· Capacity & confidence building for participants

· Work with participants to identify and set practical and achievable goals

· Transitioning participants from school to becoming employment ready

· Establish and follow person - centred planning

· Assist in the development and implementation of individual and group-based supports

· Identify participant's individual needs, and mentor and support them to maximise their engagement and progress towards their goals

· Deliver individual and group-based workshops

· Ensure WH&S is maintained by identifying any risks and hazards and reporting same

· Keep accurate and complete records of activities and communicating relevant information as required

Required skills:

· Youth / disability / community support work experience

· Experience with trauma informed practice methodologies

· Knowledge of the NDIS in particular delivering School Leaver Employment Supports (SLES)

• A sound understanding of disability and the effect on social relationships, , vocational and employment needs of these clients;

· Good communication and interpersonal skills

· Ability to work autonomously and with initiative

· C class driving licence and access to a reliable vehicle

· Current First Aid and CPR

· Excellent time management skills to balance administration with participant engagement

· Sound digital literacy skills utilising different software platforms for reporting as well as Microsoft 365 (Word/Excel & Outlook)

Our Employee Package:

As an employee of NJL you will receive:

· A workplace that always puts 'Friends and Family First'

· Above award wages and generous remuneration package

· Salary packaging

· Access to free 24/7 support services through our Employee Assistance Program

· Discounts on Health Insurance and wellness support

At NJL we are committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experiences and perspectives. We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

Right to work in Australia document will be required to be provided at the Interview stage.(Australian or New Zealand Passport, Australian Birth Certificate, Citizenship Certificate or Visa-with working rights in Australia).

A current driver's licence and car is required and as a Child Safe Organisation you will currently hold (or willing to obtain) a valid Working with Children Check and ability to pass a Criminal History Check.

Applicants must include a Resume and Cover Letter explaining why you would be the best fit for us at National Joblink.

Only successful applicants will be contacted.

For more information, please contact Kim at 

Applications Close: Thursday 30 October 2025

We may proceed with interviewing prior to this date and the advertisement will be removed if the positions are filled.  Applicants are encouraged to apply at their earliest convenience.