Operations Manager; Business Banking and Third-Party

1 day ago

Wollongong, New South Wales, Australia IMB Bank Full time $80,000 - $120,000 per year
  • Exciting 12 month contract role
  • Competitive salary package

Are you a strategic Operations Leader with a passion for driving excellence in business banking and third-party origination? IMB is seeking an experienced Operations Manager to lead and optimise the operational delivery of our Business Banking and Third-Party functions on a 12 month fixed term contract.

About the Role

As Operations Manager, you'll play a pivotal role in ensuring seamless execution across internal processes, broker channel enablement, and strategic project delivery. You'll lead a high-performing support team, drive operational efficiency, and contribute to IMB's purpose: providing simple, authentic banking that makes our members and communities better off.

Key Responsibilities

  • Lead business operations and resolve escalations to ensure service continuity
  • Drive strategic projects and represent Business Banking in cross-functional initiatives
  • Oversee broker onboarding, accreditation, and channel enablement
  • Provide strong people leadership, coaching, and performance management
  • Ensure compliance with IMB's risk and regulatory frameworks
  • Champion training, development, and continuous improvement across the team

What You'll Bring

  • Proven leadership and coaching experience
  • Deep knowledge of business banking and commercial lending products
  • Strong financial analysis and attention to detail
  • Excellent communication, organisation, and time management skills
  • High digital literacy and proficiency in IMB systems and MS Office
  • Experience in client service within a financial environment
  • Tertiary qualifications in Banking, Finance, Management, or related fields would be highly desirable

The IMB

IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. Our purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and we've doing so for over 144 years. An award winning and growing organisation, we've donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live.

Our Head Office is located in Wollongong and is a fresh, newly constructed state of the art building with great amenities and close to shops, cafes and the beach.

IMB benefits include:

  • Great training and onboarding
  • Genuine career pathways and opportunity to accelerate your skills and experience
  • A supportive culture that actively promotes diversity and inclusion and the wellbeing of our employees
  • Designated wellbeing days
  • Friendly and professional team environment
  • Product concessions
  • Purchased leave options

APPLY NOW by visiting and follow the prompts. For more information contact Matthew Kenny; Head of Business Banking – Application close date 19th October 2025. Email applications will not be accepted.

  • Operations Manager; Business Banking and Third-Party

    1 day ago

    Wollongong, New South Wales, Australia IMB Limited Full time $80,000 - $120,000 per year

    Are you a strategic Operations leader with a passion for driving excellence in business banking and third-party origination? IMB is seeking an experienced Operations Manager to lead and optimise the operational delivery of our Business Banking and Third-Party functions on a 12 month fixed term contract. About the RoleAs Operations Manager, you'll play a...

  • Assistant Branch Manager

    2 weeks ago

    Wollongong, New South Wales, Australia IMB Limited Full time $90,000 - $120,000 per year

    Development opportunity for an aspiring future managerSupportive culture with career pathways availableHighly reputable and trusted bank; Full timeWe are recruiting for an enthusiastic and proactive full time Assistant Branch Manager (Banking 2IC) who will assist the Branch Manager in the day-to-day operations of ourMacarther Squarebranch. This is...

  • Customer Service Officer

    2 weeks ago

    Wollongong, New South Wales, Australia IMB Limited Full time $50,000 - $80,000 per year

    Our Solution Services team is expanding We have an exciting opportunity for operations support championsto expert advice, quality service and back-office support to IMB members and internal customers. Flexible full or part time, permanent and temporary contracts available. With on-the-job training provided, the key responsibilities of this role...

  • Customer Service Officer

    2 weeks ago

    Wollongong, New South Wales, Australia IMB Bank Full time $60,000 - $90,000 per year

    Wollongong based with flexible hybrid working availableOpportunity for growth and development with on-the-job training provided.Our Solution Services team is expanding We have an exciting opportunity for operations support championsto expert advice, quality service and back-office support to IMB members and internal customers. Flexible full or part time,...

  • Insurance Broker

    3 days ago

    Wollongong, New South Wales, Australia Gallagher AU Full time $90,000 - $120,000 per year

    Gallagher is a global leader in Insurance broking, risk management and consulting, with over 53,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded...

  • Business Development Manager

    3 days ago

    Wollongong, New South Wales, Australia H. Parsons Funeral Directors Full time $90,000 - $120,000 per year

    Key Account + Business Development ManagerFuneral Arranger Pty Ltd & H.Parsons GroupLocation: Wollongong | Employment: Full-TimeAre you a relationship-driven, results-oriented professional who thrives on building business and creating meaningful partnerships? Join Funeral Arranger Pty Ltd & H.Parsons Group as our Key Account + Business Development...

  • Junior Administrator

    1 day ago

    Wollongong, New South Wales, Australia Crawford & Company Full time $40,000 - $60,000 per year

    Great entry level role for someone who is looking to gain experience in a corporate environmentA very warm, engaging and sociable teamJoin a global company with a great cultureAbout the OpportunityIf you don't have experience in administration, please apply anyway – we are wanting someone with a great attitude, who is willing to learn on the job, where you...

  • Operational Manager

    2 weeks ago

    Wollongong, New South Wales, Australia Ramsay Health Care Full time $90,000 - $120,000 per year

    Casual position: Rotational shift work, including out of hours work including afternoons, nights and weekend work.We care about YOU Access counselling, wellbeing services, legal & financial assistanceJoin Australia's largest private health care provider.The OpportunityAs our Operational Manager, you will fulfil a key leadership role that is accountable for...

  • Fraud / AML Officer

    7 days ago

    Wollongong, New South Wales, Australia IMB Bank Full time $90,000 - $120,000 per year

    Great opportunity to gain hands on experience and expand on your skills as part of an evolving teamBe part of a team looking to transform how we detect, investigate, and prevent fraud and financial crime across digital and traditional banking channelsFull time with hybrid work arrangements available (Wollongong based)Award-winning community minded bank, with...

  • Customer Service Representative

    3 days ago

    Wollongong, New South Wales, Australia IMB Limited Full time $40,000 - $60,000 per year

    Start your banking career with a community minded and trusted bankMonday to Friday, casual ($41.49 per hr)Banking experience not required, excellent training providedSupportive team environment with great career pathways.Are you ready to start a rewarding career in banking? We have an exciting opportunity for a Customer Service Representative to join...