NSW Office Coordinator

Be inspired everyday - let your work make a difference #Superwithimpact

More than one million Australians trust HESTA with their money. HESTA is a top-performing industry super fund working for real-world impact. We use our expertise and influence to deliver strong long-term returns while accelerating our contribution to a more sustainable world.

HESTA is also an inspiring and rewarding place to work. That's because what we do makes a difference to the lives of our members. The people who work at HESTA are not only exceptional at what they do, they're focused on living and creating a strong organisational culture. We're an industry super fund dedicated to the people who keep our communities going. People who provide some of the best health, education and community services in the world are HESTA members - and we are proud to serve them.

The opportunity - 'Do what you love, and you'll never work a day in your life' #careerswithimpact

(Part-Time, 0.6FTE to 0.8FTE, Flexible Hours)

Are you passionate about creating a warm, professional, and efficient office environment? Do you thrive in a role where every day brings new opportunities to support colleagues and visitors? HESTA is looking for a dedicated NSW Office Coordinator to join our Facilities & Operations team

As our NSW Office Coordinator, first and foremost, you'll be the friendly face that welcomes visitors and ensures the smooth running of our NSW office. You'll play a key part in delivering exceptional customer service, maintaining procedures, and upholding HESTA's values in every interaction.

Your day will see you:

• Be the first point of contact, ensuring visitors and members feel valued and supported
• Ensure the workplace is an organised and professional office environment
• Assist with onboarding/offboarding and provide seamless support for all office needs
• Support walk-in members with forms, ID certification, appointment bookings and insurance paperwork
• Manage daily office operations, supplies and security procedures
• Liaise professionally with internal and external stakeholders
• Draft and distribute correspondence and documentation
• Reconcile expenses and support office budget management
• Help coordinate wellbeing initiatives like flu shots, skin checks, and fundraising events

About you:

• Experience in front-of-house administration or reception roles
• Strong background in office administration and client liaison
• Proactive, professional, and organised approach
• Excellent communication and interpersonal skills
• Proficiency with Microsoft Office, switchboard/phone systems and database management (SharePoint)
• Skills in event/project management and expense reporting
• First Aid certification is preferred

Why Join Us?

• Flexible part-time hours (0.6FTE to 0.8FTE) to suit your lifestyle
• Opportunity to make a real difference in a values-driven organisation
• Supportive team culture and wellbeing initiatives

Ready to be the heart of our NSW office? Apply now and help us deliver an exceptional HESTA experience every day

Benefits that matter and make a difference for our employees

• Leave for those moments that matter, an additional 6 days of leave at the end of year, up to 6 days paid volunteer leave, gender neutral paid parental leave of 20 weeks, Gender Affirmation leave, reproductive health and wellbeing leave, Cultural and Ceremonial leave. Access your LSL after 3 years, take AL at half pay, and purchase up to 2 weeks additional leave (just to name a few).
• Your Professional development matters, up to $5k per year professional development and up to 8 days professional development leave, HESTA scholarships and free access to a range of premium learning tools.
• Your health and wellbeing matters, free annual flu shots and skin checks, incredible social events throughout the year and a comprehensive employee assistance program available 24/7.
• Your financial wellbeing matters, 15% super, financial planning support, end of year payment for all Enterprise Agreement-covered employees, incentivised Employee Referral Program and novated lease options.

We celebrate, value and include people of all backgrounds, genders, identities, cultures and abilities. We welcome and support applications from First Nations people, physically, neuro or culturally diverse, LGBTQI+, and people of any age. We are proud to be WGEA accredited as an Employer of Choice for Gender Equity.

We want all candidates to feel safe, included and provided with the best opportunity to thrive, if you require reasonable adjustments during your application or throughout the recruitment process, please reach out to a member of the Talent team and we'll call you to discuss.

We'll close applications when we find the right person, so get in quick before you miss this opportunity.

Please note: Applications via recruitment agencies will not be accepted for this position

Be the welcoming face of HESTA Join us as NSW Office Coordinator (part-time, flexible hours) and help create an exceptional office experience.

Flexible hybrid work environment & 15% superannuation

Enhanced leave entitlements