Reservation & Ticketing Agent (Airlines) (Part Time)

2 weeks ago

Woolloomooloo, New South Wales, Australia AVIAREPS AG Full time $30,000 - $65,000 per year

AVIAREPS Australia & New Zealand, an airline General Sales Agent and Marketing Agency, has an opportunity available for a part time or full time Reservations and Ticketing Consultant to join our Sydney team, representing leading airline brands. This is a hybrid role, with minimum 2 days/week in the office.

The highly motivated individual will become part of our small, dedicated team responsible for:

  • Answering calls and servicing e-mails
  • Assisting direct customers and travel agents
  • Airfare enquiries and issuing tickets
  • Fare construction and calculations, re-issues and refunds
  • Sales reporting
  • Group quotes / bookings / issuance of group ticketing
  • GDS queue processing and monitoring
  • Support the sales team through delivering market intelligence feedback
  • Support the sales team in the development of tactical sales initiatives

The role requires the following skills and experience:

  • Minimum of 2 years airline reservations experience
  • GDS experience with Amadeus
  • A sound understanding of fares and ticketing procedures
  • Strong sales and service acumen
  • A friendly and confident phone manner
  • Excellent communication skills
  • Intermediate Excel skills
  • Willingness to multi-task across airlines
  • Strong work ethic
  • An enthusiastic team player
  • A keen eye for detail will help you maximise passenger revenue integrity and ensure that our client achieves the best commercial outcome for the capacity supplied to the Australia market
  • Ideally, the candidate should be a determined self-starter capable of functioning independently while being able to work effectively with a small team of persons who are passionate about the success of their business

Must have Permanent Australian Residency.

Job Types: Full-time, Part-time

Pay: $30,000.00 – $65,000.00 per year

Benefits:

  • Salary packaging
  • Work from home

Application Question(s):

  • What is your ideal start date for this position?

Experience:

  • Airline Reservations: 2 years (Required)

Work Authorisation:

  • Australia (Required)

Work Location: Hybrid remote in Woolloomooloo NSW 2011

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