
S&S Banking Consultant, North Lakes QLD
2 days ago
Company description:
ANZ Banking Group Limited
Job description:
About Us
At Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.
About the Role
As an S&S Banking Consultant, you are to provide outstanding levels of sales and service supporting customers via Face-to-Face interaction and inbound & outbound calls with Everyday Banking enquiries, account openings and/or processes while balancing team, customer, risk and performance outcomes.
Suncorp Bank encourages continual learning and adaptation to the latest digital customer engagement tools. You will be part of a team that values digital empowerment & digital fluency; we help customers transition to a more convenient banking experience by giving them confidence in using digital banking options. We are committed to a future-forward culture, blending personal relationships with cutting-edge digital solutions.
Role Location: Westfield North Lakes Cnr Anzac Ave & North Lakes Drive, Mango Hill QLD 4509
Role Type: Permanent, Part Time
Work Hours: 20 hours per week. Monday to Friday
Note: All training required will be up to full time hours (first 3 months)
What will your day look like?
As an S&S Banking Consultant, you will:
- Deliver customer-obsessed service that drives customer satisfaction and first call resolution
- Provide timely and accurate information on Everyday Banking enquiries, account openings and processes via telephone and/or online channels
- Support and educate customers on how to use our digital platforms for personal banking, empowering them to self-serve with online banking features
- Provide support for digital onboarding processes, ensuring a seamless experience for new customers to make the most of their banking
- Demonstrate the ability to listen, build trust and ask the right questions to exceed customers' expectations and improve customer outcomes, resulting in strong NPS outcomes
- Contributes to a team culture that is balanced across people, customer, risk, and performance
- Ensures compliance with all internal policies and procedures and external requirements, including legislative requirements such as Privacy and FSRA as well as the Underwriting Guidelines
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
- Experience in delivering high quality customer experience
- Comfortable with digital customer service platforms to assist customers in real-time
- Ability to navigate and troubleshoot common digital banking applications and mobile services with customers
- Understanding of digital verification and ID validation systems used in customer onboarding
- Proficiency in digital payment technologies, such as mobile wallets and online payments
- Ability to handle and assist with digital banking queries, empowering customers to manage their accounts online
You're not expected to have 100% of these skills. We value a growth mindset, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?
Suncorp Bank is a proud part of the ANZ Group and a place where you'll be doing work that really matters. That's because every role, in every team is working towards supporting the financial wellbeing of our million+ customers.
Our team members' wellbeing is a top priority and we know it's the added extras outside the workplace that can make all the difference. We offer a range of benefits and support resources so you can create a healthy work-life balance, helping you bring your best every day. We also provide tools that enable remote work to support flexible work arrangements whenever possible.
Being part of Suncorp Bank opens a world of exceptional growth opportunities, across Suncorp Bank as well as the many divisions within the ANZ Group which operates in almost 30 markets across the globe.
Suncorp Bank is committed to creating a workplace where people from all backgrounds, identities and beliefs can thrive in an environment of inclusivity and mutual respect. We welcome applications from everyone and invite you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
To find out more about working at Suncorp Bank and the ANZ Group, visit You can apply for this role by visiting ANZ Careers and searching for reference number
Job Posting End Date
05/09/2025 , 11.59pm, (Melbourne Australia)
-
S&s Banking Consultant
4 weeks ago
Brisbane, Queensland, Australia Buscojobs Full timeAbout Us At Suncorp Bank, you can build a career with exceptional growth potential within a culture of purpose and belonging.As part of the ANZ Group, applications to Suncorp Bank will direct you to ANZ systems, and communications will be from ANZ during the recruitment process.About the Role As a S&S Banking Consultant, you will provide outstanding sales...
-
S&s Banking Consultant, Roma Qld
4 weeks ago
Brisbane, Queensland, Australia Buscojobs Full timeAbout Us At Suncorp Bank, you can build a career with exceptional growth potential within a culture of purpose and belonging.As part of the ANZ Group, applications to Suncorp Bank will be directed to ANZ systems, and correspondence will be received from ANZ during the recruitment process.About the Role As a S&S Banking Consultant, you will provide...
-
Banking Consultant, Contact Centre
3 weeks ago
Brisbane, Queensland, Australia ANZ Full timeJoin to apply for the Banking Consultant, Contact Centre - Suncorp Bank (Multiple Vacancies) role at ANZ18 hours ago Be among the first 25 applicantsJoin to apply for the Banking Consultant, Contact Centre - Suncorp Bank (Multiple Vacancies) role at ANZAbout UsAt Suncorp Bank you can build a career with exceptional growth potential, within a culture of...
-
Banking Consultant, Contact Centre
4 weeks ago
Brisbane, Queensland, Australia ANZ Full timeJoin to apply for the Banking Consultant, Contact Centre - Suncorp Bank (Multiple Vacancies) role at ANZ18 hours ago Be among the first 25 applicantsJoin to apply for the Banking Consultant, Contact Centre - Suncorp Bank (Multiple Vacancies) role at ANZAbout UsAt Suncorp Bank you can build a career with exceptional growth potential, within a culture of...
-
Brisbane, Queensland, Australia EducationHQ Full time $80,000 - $102,000 per yearjob recruited via Department of Education and Training (Queensland) (Brisbane, Queensland, Australia)Job Reference QLD/MNR657405/25EClosing date September 4, 2025Location Brisbane - North,Moreton Bay - SouthContact About This JobThis temporary vacancy is open to Expressions of Interest and any extensions to this appointment will not exceed 12 months.This is...
-
S/4HANA Principal Consultant
2 days ago
Brisbane, Queensland, Australia FAIR Consulting Group Full time $90,000 - $120,000 per yearJoin a passionate and growing consultancy where you'll lead the implementation of SAP S/4HANA Finance solutions, guide clients on their ERP transformation journey, and drive continuous improvement. Work closely with customers and internal teams to design and deliver smart, future-ready systems — all while enjoying a supportive, learning-focused culture...
-
Dental Assistant/Receptionist
2 days ago
Brisbane, Queensland, Australia North Lakes Dental Centre Full time $60,000 - $80,000 per yearAbout the role We are seeking a diligent and personable Dental Assistant/Receptionist to join our vibrant team at North Lakes Dental Centre. In this full-time role, you will provide essential administrative and clinical support to our dentists, ensuring our patients receive exceptional care. Based in North Lakes, QLD, this position offers the opportunity to...
-
Laser & Skin Therapist | North Lakes
4 days ago
Brisbane, Queensland, Australia Australian Skin Clinics Full time $18,400 - $18,480 per yearJoin ASC North Lakes and receive an amazing $2,000 SIGN-ON BONUS Are you ready to be part of a team that's Better Together, strives to Wow Our Customers, Owns Their Impact, and always Does It with Heart?Join us at Australian Skin Clinics, where our values drive everything we do – from our cutting-edge treatments to the care we give our clients and...
-
Brisbane, Queensland, Australia North Lakes & Surrounds Electrical Full time $90,000 - $120,000 per yearThe Opportunity:North Lakes & Surrounds Electrical is searching for a skilled and dedicated Residential Electrician to join our respected team.If you're looking for long term career stability, the chance to work close to home, and to avoid city traffic while being part of a team that values quality, professionalism and great customer service - we want to...
-
SAP S/4HANA MM Consultant
3 weeks ago
Brisbane, Queensland, Australia Freighter Group Full timePosition SummaryBased in Ballarat head office (preferably), the SAP S/4HANA MM Consultant will be a key member of a team, responsible for the end-to-end implementation of the SAP MRP module within our S/4HANA environment. This is a short-term contract (1-2 months) aimed at optimising our material planning. The successful candidate will leverage their deep...