Director Credit Administration APAC

Overview
Founded in 1988, Trimont ) is a specialized global commercial real estate loan services provider and partner for lenders and investors seeking the infrastructure and capabilities needed to help them scale their business and make informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit. As the largest master servicer of commercial real estate loans in the United States, Trimont manages securitizations with meticulous oversight and coordination—protecting cash flows, mitigating risk, and ensuring portfolio performance.

We do this with a team of 1100+ extraordinary team members who serve a global client base from offices in Atlanta (headquarters), Bengaluru, Charlotte, Dallas, Hyderabad, Kansas City, London, New York and Sydney. We empower our people with advanced technology, industry-leading knowledge, and a culture centered on our core values. This approach enables our teams to deliver exceptional client service, build lasting relationships and take pride in the high-quality work they perform.

Trimont is an innovative firm where visionary professionals come to learn, grow, and thrive with colleagues driven by curiosity and collaboration.

Learn:
We believe ongoing learning is critical and are focused on providing a work environment where all team members can take ownership of their careers.

Grow:
We work alongside the largest institutional lenders in the world, overseeing the most significant projects in the industry. This unique opportunity allows us to broaden our skillset and develop our abilities by tackling some of the industry's most challenging and exciting endeavors.

Thrive:
Our firm is a place where ethics and excellence meet to create an experience that matches our capabilities. There are no limits to what we as team members and as an organization, can achieve together.

Where people, purpose, and progress come together every day.
Job Summary
The Director, Credit Administration, will oversee the management of a portfolio of commercial real estate (CRE) loans, leading the Credit Administration team to ensure efficient and accurate execution of all operational processes. This senior role is responsible for ensuring the team delivers effective setup and ongoing maintenance of new transactions, timely production of rate fixes, drawdown and interest notices, and accurate management of transaction waterfalls and payment processing. The Director will coordinate closely with lenders, borrowers, legal counsel, hedge counterparties, and internal stakeholders to support complex loan events such as redemptions, restructurings, amendments, and waivers. The successful candidate will manage the Credit Administration team and demonstrate a independence, exceptional attention to detail, and the ability to lead a team in meeting deadlines while maintaining high standards of accuracy and compliance.

Responsibilities

• Key focus is on client delivery, leading the management of a diverse portfolio of CRE loans, ensuring all operational and servicing activities meet Trimont's standards and client expectations.
• Coordinating all aspects of the financial close process for commercial loan transactions by managing timelines, and compliance requirements, while serving as the main point of contact for internal teams and external stakeholders. This role ensures clear communication, alignment of expectations, and timely resolution of issues to achieve successful transaction closings, while also providing regular progress updates and proactively addressing potential risks or bottlenecks.
• Support the Senior Managing Director in documents negotiation with the Chief Legal Officer and contribute to internal projects as required.

• Ensuring the junior team members in the Credit Administration, APAC team perform the deliver on the following:

• Set up of deals/transactions, ensuring all information is accurately entered and maintained in internal systems throughout the loan lifecycle.

• Processing loan payment allocations promptly using internal systems such as Cashmate.
• Timely and accurate production and issuance of rate fixes, drawdown, and interest notices for all scheduled and ad-hoc loan events.
• Managing transaction waterfalls, interest payment dates, and ad-hoc payment requests with strict adherence to internal controls and four-eyed checks.
• Preparing and reviewing audit confirmations, coordinating with service providers and internal teams.

• Complying with security protocols, including call-back procedures.

• Drive the completion of all tasks to a high standard of accuracy and compliance, ensuring that team deadlines are met consistently.

• Provide daily guidance and support to junior team members within the Credit Administration team, including onboarding, training, performance management and fostering collaborative and high-performing team environment.
• Identify opportunities to improve operational processes and implement best practices to increase efficiency and maintain regulatory compliance.
• Assist the team in resolving day-to-day operational issues promptly and effectively.
• Represent Trimont in client and potential clients meetings when necessary.
• Demonstrate strong independent judgment and decision-making capabilities and effectively prioritize multiple workflows in a high-pressure environment.
• Foster a culture of exceptional client service, clear communication, and proactive problem-solving within the team and across the organization.

Required Qualifications

• 7+ years of experience in loan operations or a related commercial real estate finance discipline
• Experience leading a team to deliver deadline driven deliverables accurately

Trimont is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please contact us. We are proud to maintain a drug-free policy, ensuring that our community is a secure and productive space for all our team members.