Digital Product Manager

3 weeks ago

Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time
Overview

Digital Product Manager (Payments & Finance) at NSW Department of Customer Service. This role focuses on the strategic development, implementation, and management of a digital payment & financial ledger system. The position requires collaboration with stakeholders across Revenue NSW, the Department of Customer Service, and end-users to ensure regulatory compliance and alignment with user needs. The role also includes overseeing payment collection processes and integrating the system with banking services.

Responsibilities
  • Product Vision and Strategy: Develop and communicate a clear vision and strategy for the digital payment & financial ledger system, aligning it with Revenue NSW Aspire strategy.
  • Defining and Tracking Key Success Metrics: Define and track key success metrics for the digital product, using data to measure performance and inform decision-making.
  • Stakeholder Engagement: Engage with stakeholders to gather requirements, understand their needs, and ensure their input is incorporated into the product development process.
  • User-Centric Design: Advocate for end-users, ensuring the product is user-friendly, accessible, and meets requirements.
  • Backlog Management: Collaborate with the Product Owner and development team to prioritise and manage the product backlog, delivering the most valuable features first.
  • Agile Development: Advise planning and sprint development with the Product Owner to ensure timely delivery of high-quality features.
  • Compliance and Standards: Ensure the product complies with regulations, standards, and best practices, including data security and privacy requirements.
  • Payment Collection: Partner with operational leadership to implement and manage payment collection processes, ensuring secure handling of transactions.
  • Bank Integration: Coordinate integration with banking services for seamless transactions and data exchange.
  • Performance Monitoring: Monitor product performance using analytics and user feedback to drive continuous improvement.
  • Training and Support: Coordinate with advisory and education teams to develop training and support for end-users and stakeholders.
Qualifications
  • Strong understanding of agile development methodologies.
  • Excellent communication and stakeholder management skills.
  • Ability to translate complex requirements into actionable tasks.
  • Knowledge of financial systems and government accounting principles.
  • Familiarity with data security and privacy regulations.
  • Experience with payment collection processes and banking integration.
Preferred Qualifications
  • Experience with tax systems or financial ledgers.
  • Certification in Product Management or Agile methodologies (e.g., CSPO, PMP).
About Revenue NSW

Revenue NSW is the state\'s principal revenue management agency and is part of the Department of Customer Service. Revenue Digital provides digital services for NSW Government customers and staff, including grants, fines resolution, and revenue collection. We focus on digital solutions that simplify processes and improve access to services for businesses and individuals, while adhering to legislation, customer expectations and best practices.

We are proud of our diverse and regional team and welcome flexible working. The role is based at one of several offices (Parramatta, Lithgow, Maitland, Gosford, Wollongong) with regular travel required to engage with the team and partners.

Additional Information

Closing Date: Monday 10:00am, 15th September 2025.

Contact: revdigirecruitment@customerservice.nsw.gov.au

Location: Flexible across Revenue NSW offices with hybrid working; travel may be required.


#J-18808-Ljbffr

  • Digital Product Manager

    3 weeks ago

    Parramatta Park, Queensland, Australia NSW Government Full time

    Overview Digital Product Manager (Payments & Finance) Full-Time Temporary to November 2027 Salary Range $149,739 - $173,174pa + super Location flexible across Revenue NSW offices with hybrid working The Digital Product Manager for Payments & Financial Management will be responsible for the strategic development, implementation, and management...

  • Digital Product Manager

    2 weeks ago

    Parramatta Park, Queensland, Australia NSW Government Full time

    OverviewDigital Product Manager (Payments & Finance)Full-Time Temporary to November 2027Salary Range $149,739 - $173,174pa + superLocation flexible across Revenue NSW offices with hybrid workingThe Digital Product Manager for Payments & Financial Management will be responsible for the strategic development, implementation, and management of a digital payment...

  • Digital Product Leader

    2 weeks ago

    Parramatta Park, Queensland, Australia beBeeDigitalProductManager Full time $149,739 - $173,174

    Job OverviewWe are seeking a Digital Product Manager to lead the development and implementation of our digital payment & financial ledger system. The successful candidate will have a strong understanding of agile development methodologies, excellent communication skills, and experience in managing complex requirements.Key Responsibilities:Develop and...

  • Digital Product Manager

    2 weeks ago

    Parramatta Park, Queensland, Australia beBeeProductivity Full time $100,000 - $150,000

    Job OverviewDigital product managers play a pivotal role in the success of financial systems and digital payment solutions.This role focuses on strategic development, implementation, and management of a digital payment & financial ledger system.Key ResponsibilitiesStrategic Vision Development: Develop and communicate a clear vision and strategy for the...

  • Strategic Digital Product Lead

    2 weeks ago

    Parramatta Park, Queensland, Australia beBeeProduct Full time $120,000 - $140,000

    Job Title: Digital Product ManagerOverviewThis is a leadership role responsible for the strategic development and implementation of digital payment systems.Key ResponsibilitiesDevelop and communicate a clear product vision and strategy to stakeholders.Define and track key performance metrics to measure product success.Engage with stakeholders to gather...

  • Production Manager

    2 weeks ago

    Parramatta Park, Queensland, Australia Glitch Productions Full time

    Get AI-powered advice on this job and more exclusive features.About us:Glitch Productions is an independent animation studio based in Australia making original, long form animated shows distributed on Youtube. Our channel has over 16 million subscribers, tens of millions of views per episode and is still growing strong. Our studio is filled with incredibly...

  • Digital Platforms Manager

    3 weeks ago

    Parramatta Park, Queensland, Australia Not Specified Full time

    OverviewSection Manager at Hays - Marketing, Communications and Digital. 4 Week Temp contract based in Parramatta. Digital Platform Manager role with 3 days in office and 2 from home.Job DetailsRole starts in September to October. Covering for someone whilst they are on leave.ResponsibilitiesCovering for a colleague while they are on leave.Manage digital...

  • Director Digital Solutions And Data Management

    2 weeks ago

    Parramatta Park, Queensland, Australia NSW Department Of Planning, Housing And Infrastructure Full time

    Together we shape thriving communities, public spaces, places and economies.Client centric leadership role managing the strategic direction of ICT, digital and data solutions Ongoing full-time role Sydney or regional location encouraged with flexible working supported TRP from $216,642 - $240,745 including superannuation, commensurate with experience As the...

  • Digital Payment System Specialist

    2 weeks ago

    Parramatta Park, Queensland, Australia beBeeProductManager Full time $149,739 - $173,174

    Job DescriptionDigital product managers are responsible for the strategic development, implementation, and management of digital payment systems.This role involves collaboration with various stakeholders to ensure the system meets the needs of all parties and complies with relevant regulations and standards.Key ResponsibilitiesStrategic planning and...

  • Digital Transformation Tester

    2 weeks ago

    Parramatta Park, Queensland, Australia beBeeAutomation Full time $113,574 - $125,720

    **Quality Assurance Role for Digital Transformation Projects**This is a pivotal position in shaping the future of digital services, offering the opportunity to work with contemporary technology stacks and innovative solutions to drive meaningful change across the organisation.You will play a crucial part in ensuring the delivery of high-quality software...