Leading Performance

• Data intelligence, performance reporting, data engineering, customer engagement
• Join one of the most important safety organisations in the country- safe skies and safe workplaces
• Canberra, Brisbane, Melbourne or Sydney

The Organisation

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world's airspace and provision of aviation rescue fire fighting services at Australia's busiest airports.

Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. This team keep are helping to secure the future of Australia's skies and keep it amongst the safest in the world.

We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.

Airservices is committed to fostering a culture that is diverse, inclusive, and respectful. We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.

Our Leaders

Leaders at Airservices demonstrate our Leadership Standard in the way they Know, Focus and Value our people every day. Our leaders role model our values of Safe always, Service first, Love what we do, Work as one, Own it to connect people with their world safely.

An Airservices leader leads inclusively, thinks strategically, collaborates and communicates with impact to deliver outcomes that support our culture of trust, care and accountability.

The Role & The Team

Join Our Team as we embark on the next phase of our performance and insights journey

As the Leading Performance and Insights Specialist, you will act as the technical lead for the Performance and Insights team. In addition to providing expert applied technical guidance you will design, develop and implement intelligence-focused performance dashboards, analytics and related products and reporting that delivers multi-domain performance and risk insights spanning WHS, security, noise, environment, customer engagement.

Your underpinning knowledge in data engineering, analytics and technical program management, and capability to coordinate across a diverse portfolio of products and stakeholders ensures data integration, governance and integrity in an increasingly risk and insight driven operating environment.

Qualifications, Skills & Competencies:

• Demonstrated expertise in the end-to-end process of designing, building, maintaining intelligence focused performance dashboards, analytics and related products, using Power BI/Excel based visualisations and/or proprietary analytics tools such as Service Now Platform Analytics or equivalent.
• Demonstrated experience in utilising platforms including Power BI Fabric and Snowflake to build deployment pipelines for data, sourced from multiple systems in various formats (e.g. CSV/Excel, SharePoint Lists) or via APIs.
• Demonstrated experience of data modelling using scripting languages (e.g. SQL, python, R) and the use of version control.
• Knowledge of ETL (Extract, Transform, Load) data warehousing principles including a medallion structure for data storage.
• Demonstrated ability to analyse complex performance issues and data sources, and collaboratively or independently generate qualitative and quantitative insights.
• Demonstrated expertise in the development and delivery of high-quality performance reporting outcomes.
• Excellent written and verbal communication skills, including the ability to prepare clear, succinct and engaging material for business and Executive/Board audiences.
• Demonstrated stakeholder management and coaching capabilities.
• Demonstrated applied evidence of a continuous improvement mindset and ability to respond to stakeholder requirements.
• Tertiary qualifications in Mathematics, Engineering, Computer Science, Information Technology/Management or equivalent.
• 4+ years' experience using Power BI (data modelling, transformation and visualisation).
• Multi-disciplinary domain knowledge (WHS, environment, security or aviation) well regarded but not essential.

Please see the link below to view the full Position Description:

Leading Performance and Insights Specialist-

The Person

You are an expert in data management, data analytics and delivering data driven insights for your stakeholders. As a strong collaborator you enjoy working across multiple disciplines to deliver reliable performance reporting results and self-service dashboards to support your customers in managing their business operations.

Your expertise is underpinned by deep technical knowledge around data engineering constructs, a commitment to data quality management and a desire to share your expertise through coaching others.

At Airservices Australia, we embrace and thrive on diversity of thought, perspectives, and capabilities because we know the benefits of having a workforce that is representative of the community that we serve. We appreciate everyone is unique, and acknowledge diversity in thought leads to greater transparency and improved consideration in our decision making.

We believe a diverse workforce supported by an inclusive culture is central to our success. We actively encourage and welcome candidates from all cultural backgrounds, gender identities, people living with disability and Aboriginal and Torres Strait Islander peoples to apply.

Security Clearance

To be eligible to apply, you must be an Australian citizen or permanent resident as an Australian Government Baseline Security Clearance is required for this role. Please refer to the security check requirements?successful applicants will be required to undertake as part of the recruitment process.

Should you require any further information please contact Christine Collins, TA Partner at [email protected]

How to Apply

To apply for this position please include a Cover Letter and CV to lodge an application online including a cover letter before Applications close 11.55 pm (AEST) Thursday 26 June 2025