Clinical Support Consultant

Vacancy No

VN323

Employment Type

Full-time Permanent

Work Location Name

Brisbane

Job Details

Do you have a combination of naturopathic clinical experience, and a special interest in herbal medicine and nutrition?

Are you a passionate clinician who thrives on helping practitioners?

Keen to work with our leading brands such as MediHerb, Eagle Clinical and Eagle?

We have an exciting opportunity for a dedicated Clinical Support Consultant to join our team on a full-time permanent basis at our Eight Mile Plains office in Brisbane. As a customer facing consultant, you will be responsible for providing clinically relevant information to a range of healthcare practitioners. You will also be involved in a variety of diverse internal projects, as well as gaining exposure to our education and in-house expertise.

About Us:

Integria brings together the best in professional natural healthcare to deliver superior, scientifically proven products and education around the world. Integria is committed to our purpose to inspire people to live better lives, naturally. What goes into our products is so much more than what's on the label. It's the passion and skill of our people working together that makes it all possible. We are looking for a talented person to share our vision and be part of an inspiring place to work.

What You'll Do:

• Provide high level clinical support for healthcare practitioners via phone, email and live chat using our CRM software
• Assist practitioners with clinically relevant treatment options from a broad knowledge base of herbal and nutritional medicine
• Provide synthesised technical support for a range of conditions, including herb-drug interactions, regulatory requirements and adverse reactions
• Develop an ongoing understanding of relevant industry information and product knowledge across the Integria portfolio
• Contribute to internal and external content, projects and clinical resources to help support our practitioner market

What You'll Bring:

• 3+ years' of experience working in clinical practice and the practitioner natural healthcare profession
• Qualifications in naturopathy, or Western herbal medicine is essential
• Membership with a relevant professional association
• Excellent clinical assessment skills with the ability to solve complex problems and a high attention to detail
• Demonstrated ability to multitask and use initiative for continuous improvement
• Curiosity, effective communication and interpersonal skills in dealing with team members, customers and other stakeholders
• Accountable, with an ability to adapt in a dynamic environment whilst adhering to company procedures
• Resilience and a passionate 'can-do' mindset focused on team collaboration, mutual support and real outcomes

Why Join Us:

At Integria we offer a dynamic and supportive workplace where our employees are empowered to thrive:

• Support for your health and wellbeing via our comprehensive 'MyWellbeing' program
• Generous staff discounts on our product range
• Access to healthy snacks, free lunches and a day off every year to celebrate your birthday
• Being part of the industry that you'll love with a team who are truly passionate about our business in natural healthcare

At Integria, we believe that good health is grounded in nature, supported by science, and delivered by people who care. If you're passionate about natural medicine, thrive on helping practitioners, and want to be part of a company with purpose - we'd love to hear from you.

• Integria is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds to apply.

Applications Close Date

14 Nov 2025