Medical receptionist

About the role

We are seeking an experienced and friendly medical receptionist to join our busy medical practice in Buderim, Queensland. As a full-time medical receptionist, you will be responsible for providing exceptional customer service to our patients, handling administrative tasks, and supporting the smooth running of our clinic.

What you'll be doing

1. Greeting and welcoming patients upon arrival, and directing them to the appropriate areas
2. Scheduling and managing patient appointments, including booking, rescheduling, and cancellations
3. Handling patient inquiries, both in-person and over the phone, and providing accurate information
4. Assisting with patient registration, record-keeping, and data entry
5. Maintaining a clean and organised reception area
6. Providing administrative support to the medical team as needed

What we're looking for

1. Previous experience as a medical receptionist or in a similar customer service role
2. A minimum of 6-12 months medical reception experience is required for this position
3. Excellent communication and interpersonal skills, with the ability to interact with patients in a friendly and professional manner
4. Strong organisational and multitasking abilities, with the capacity to prioritise and manage a busy workload
5. Proficient in using medical practice software, electronic health records, and Microsoft Office applications
6. Essential experience with Genie Solutions medical practice software is required
7. A keen eye for detail and the ability to maintain confidentiality and discretion
8. A genuine interest in the healthcare industry and a commitment to providing high-quality patient care
9. Australian citizenship is required for this position

What we offer

At Dr Ajay Verma Pty Ltd, we are dedicated to creating a supportive and inclusive work environment for our team. We offer competitive remuneration, opportunities for career development, and a range of employee benefits, including:

1. Ongoing training and professional development
2. Flexible work arrangements and a work-life balance
3. Employee wellness initiatives and health benefits
4. A collaborative and friendly team culture

About us

Dr Ajay Verma Pty Ltd is a leading medical practice providing comprehensive healthcare services to the Buderim community. Our team of experienced medical professionals is committed to delivering exceptional patient care and improving the overall health and wellbeing of our patients. We pride ourselves on our commitment to innovation, continuous learning, and a patient-centric approach.

If you are excited about this opportunity and believe you have the skills and experience to succeed in this role, we encourage you to apply now.

The job is for 64 hour per fortnight Monday to Thursday 8.30 am to 5.00 pm

With half hour lunch break.

The job description involve billing and , handling of Efpos and reconciliation of daily statement .