Medical Receptionist

7 days ago


Buderim, Queensland, Australia Buderim Eye Centre Full time $60,000 - $90,000 per year

Buderim Eye Centre is a private ophthalmic specialist practice located at the specialist suites at Buderim Private Hospital. Our business is expanding and we are looking for an experienced part-time Medical Receptionist/Secretary to join our team of Drs, clinical and administrative staff.  Previous experience in a specialist practice is preferred.

This role involves a high level of accuracy, efficiency and the ability to multi-skill and prioritise tasks whilst working on a busy reception desk. You will be working with an experienced team of Administrators who will provide the appropriate training.

Responsibilities will include the following using Xestro (cloud-based patient management system):

  • All reception duties including phone, making appointments, check in and check out of patient
  • Invoicing, receipting, batching of Medicare and Health Funds
  • Rejections and resubmissions of Medicare and Health Funds
  • Banking and reconciliations
  • Surgical bookings and billing
  • Management of internal referrals and correspondence
  • Management of external letters to referrers
  • Triaging patients for appointments
  • Appointment book management

The successful applicant will have:

  • A positive and proactive attitude
  • Exceptional attention to detail
  • The ability to work as part of a team and autonomously
  • A high level of customer service
  • Reliable, efficient and able to work under pressure.
  • Flexibility with start and finish times
  • Experience working in an ophthalmic practice will be an advantage.
  • Experience with Xestro will be an advantage


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