Quality Manager

1 week ago

West End, Queensland, Australia Navitas Pty Limited Full time

Company Description

Navitas is a diversified global education provider that offers an extensive range of educational services for students and professionals including university pathway programs, tertiary education, language training, professional education and student recruitment.

The Careers & Industry (C&I) division brings together niche, diverse colleges delivering higher education, vocational training, leadership development and employability skills programs to learners around the world.

We equip learners with growth opportunities, real-world experiences and qualifications needed to develop skills, build confidence, secure work and carve successful long-term careers. C&I colleges have a proud history of delivering positive student satisfaction and performance outcomes - and we have an enviable track record of delivering large-scale government-funded programs for migrants, refugees and job seekers.

Our division incorporates the following business units/colleges:

  • ACAP University College
  • Navitas Skilled Futures
  • SAE Australasia incorporating SAE University College, SAE NZ & SAE Dubai
  • SAE North America

SAE also delivers programs outside of Australasia and North America through a network of Education Partners operating in diverse regions with unique regulatory environments and/or market conditions.

Job Description

The Quality Manager operates as one of three equivalent roles within the Quality Assurance team of the Office of the Registrar. The role is primarily responsible for planning and executing the quality assurance of business operations against identified government, regulatory and professional body and internal policy requirements.

The Quality Manager will manage the execution of scheduled annual, or other identified periodic declarations and submissions to relevant external bodies.

The position will support the enhancement of a culture of self-assurance in the Division through active engagement with and training of Divisional staff in operational practices that support compliance and continuous improvement.

This role can be based at any of the metropolitan campuses of ACAP University College or SAE University College in Brisbane, Sydney, Melbourne, Adelaide or Perth.

Qualifications

Essential:

  • Relevant tertiary qualification and/or experience in a higher education environment
  • Demonstrated high level project management experience including the ability to plan and execute project deliverables and review project outcomes
  • Excellent interpersonal and stakeholder management skills and the ability to build and sustain productive internal and external relationships
  • Demonstrated ability to review and assess compliance with legislative requirements, or professional standards or internal policy frameworks
  • Excellent written and verbal communication skills, with a demonstrated ability to produce high quality written reports and deliver presentations to staff and stakeholders

Desirable:

  • Demonstrated experience of risk management frameworks and methodologies in a Higher Education environment
  • Demonstrated understanding and experience with educational regulatory requirements and frameworks (TEQSA, ESOS, CRICOS)
  • Experience in tertiary education governance and quality assurance systems

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