Housekeeping Supervisor

Why You'll Love Working With Us

Some of the key benefits for the position and employment at Programmed, include:

• Work in a Dream Location: Enjoy the unique opportunity to work on Western Australia's iconic Rottnest Island, surrounded by stunning scenery.

• Attractive Pay: Enjoy a competitive salary with annual salary reviews that recognise your contribution and growth.

• Work-Life Balance: Flexible roster options and stayover shifts, helping you make the most of your Island experience while balancing personal downtime.
• Exclusive Employee Perks: Enjoy access to retail discounts across 600+ brands like Coles, Woolworths, JB Hi-Fi, Supercheap Auto and more.
• Investment in you: We're passionate about personal and professional growth, offering access to certificates, webinars, mentorship, and practical training to help you thrive in your career.
• Your well-being, our priority: Strong safety culture, generous paid parental leave and access to our Employee Assistance Program, including tailored well-being initiatives designed to support your personal and family needs.

About The Opportunity

We currently have an exciting opportunity for a Housekeeping Supervisor, on Western Australia's iconic tourist destination, Rottnest Island. In this hands-on leadership role, you'll ensure daily cleaning services are delivered to a high standard while supporting the development and performance of your team.

As a quality champion and guest experience advocate, you'll oversee daily operations and room allocations, inspect rooms for excellence, and respond to guest feedback - ensuring every stay is a great one.

Your key responsibilities will include:

• Coordinating daily housekeeping operations and team member task assignments
• Allocating room lists and monitoring workload across team shifts
• Leading daily inspections to ensure rooms and public areas meet cleanliness and presentation standards
• Monitoring labour costs and productivity targets to align with operational goals
• Supporting, mentoring and training team members to deliver consistent service excellence
• Promoting and enforcing WHS policies and safety-first procedures
• Engaging with guests and clients to address and resolve feedback positively and professionally

About You

You're a confident leader who thrives in fast-paced environments and takes pride in high standards. You're passionate about guest service, proactive in your approach, and enjoy getting hands-on when needed to support your team.

You'll also bring:

• Proven supervisory experience, ideally within housekeeping or cleaning operations
• Strong leadership and communication skills, with the ability to inspire and motivate
• Keen attention to detail and a commitment to quality assurance
• Excellent time management, task prioritisation and conflict resolution skills
• Ability to work effectively under pressure and think on your feet
• Solid computer literacy, including Microsoft Office and Excel
• A high level of personal presentation and professionalism

Other requirements include:

• Flexibility to work across a 7-day rotating roster (including weekends, public holidays, and stayovers)
• A valid WA Driver's Licence

About Us

Programmed Facility Management is a leading provider of facility maintenance, asset management and project delivery across various industries. Join a team that values safety, supports career growth and is committed to building strong communities.

Work With Us

Ready to take the next step in your career, with the bonus of Island life?

Apply today and become part of our mission to build outstanding people, strong customers, and vibrant communities.

Our Commitment

Programmed and PERSOL supports a workplace culture of zero harm and encourages this in all that we do. We are committed to diversity, inclusion and equality, and welcome applicants from all backgrounds, experiences and walks of life.

To learn more about working with us, visit our website.