Manager Registration

8 hours ago

Sydney CBD, New South Wales, Australia NSW Government Full time $129,464 - $142,665 per year
  • Lead a small team delivering registration and welfare services across the greyhound racing industry, ensuring compliance, service excellence, and strong stakeholder engagement.
  • Clerk Grade 9/10 with a salary range of $129,464- $142,665
  • Ongoing role based in Bathurst with hybrid working options

About the role

As the Manager, Registration & Welfare, you'll lead a small, dedicated team responsible for delivering high-quality front-line customer service to participants and stakeholders across the greyhound racing industry.

In this role, you'll oversee registration and welfare activities relating to greyhounds, participants, and licensing transactions - ensuring compliance with relevant legislation, policies, and procedures. You'll play a key role in guiding your team, maintaining service excellence, and managing complex or sensitive enquiries with professionalism and sound judgement.

This is a dynamic, hands-on leadership opportunity where you'll balance operational oversight with stakeholder engagement, helping to maintain integrity, transparency, and welfare standards across the industry.

About You

You're an experienced leader with strong organisational and communication skills, capable of managing competing priorities in a regulatory or customer service environment. You apply rules and policies impartially, lead by example, and build capability within your team.

Your ability to provide clear advice, resolve complex issues, and maintain professionalism under pressure will see you succeed in this role.

To learn more about the role, please click here to download the role description.

How to Apply

Your application must include a cover letter and an up-to-date resume that details your capabilities and experience in relation to the above role.

Closing Date: 13 November, 2025 [10.00AM]

Contact: Kerri-Ann Mahnkopf via

About the Greyhound Welfare and Integrity Commission

Established in 2018 under the Greyhound Racing Act 2017, the Greyhound Welfare & Integrity Commission (GWIC) is the independent regulator of the greyhound racing industry in NSW. The Commission's core mission is to promote and protect the welfare of greyhounds, safeguard the integrity of racing, and maintain public confidence in the industry.

Joining the team means you'll be part of an organisation that's driving meaningful and lasting change, ensuring a sustainable and ethical future for greyhound racing in New South Wales.

We believe diversity across our department allows us to be a true reflection of NSW citizens. We are a respectful workplace committed to diversity, equity, and inclusion. If you do require an adjustment during the recruitment process, please notify us on your application form.

A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.

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