E-Commerce Content Coordinator

19 hours ago


Hoppers Crossing, Victoria, Australia Spotlight Retail Group (SRG) Full time $90,000 - $120,000 per year
  • Iconic Australian owned global retail business
  • Salary + Profit Share, South Melbourne location, Member Discounts & more
  • Hybrid role in a vibrant team where we embrace pace, encourage new ideas & leadership

Are you a content wizard with a passion for eCommerce, an eye for detail, and a knack for writing compelling, SEO-optimised copy?

Spotlight Retail Group (SRG) is looking for a
talented eCommerce Content Coordinator
to join our vibrant team in South Melbourne.

This isn't just a job, it's a chance to influence the online strategy of one of Australia's largest retailers. We move fast, we embrace new ideas, and we reward leadership.

What You'll Be Doing: The Core of Our Online Product Experience

You will be the vital link ensuring every product online is presented perfectly, connecting with our customers, and driving sales.

  • Content Creation & Quality Control:
    Coordinate, create, maintain, and publish
    best-in-class product descriptions
    that are accurate, customer-friendly, and aligned with our brand's unique
    tone of voice
    .
  • SEO & Data Enrichment:
    'Cleanse' product data and craft persuasive,
    SEO-optimised copy
    to improve visibility and trading performance. You'll be responsible for
    product data enrichment
    and ensuring all online product information is complete.
  • Website Maintenance & Improvement:
    Coordinate and provide ongoing maintenance of online products, manage navigation categories, and proactively
    identify areas of improvement
    across the website (e.g., missing product attributes) to boost online trading.
  • Process Efficiency:
    Support the
    eCommerce Content Administrators
    with quality review checks, streamline content processes, and contribute to improving our overall online product quality.
  • Customer-Centric Focus:
    Review customer feedback to find and action missed content opportunities, working closely with the Merchandise team.

What You'll Bring: Your Skills & Experience

You're a detail-oriented problem-solver with a proven ability to thrive in a fast-paced retail environment.

  • Experience:
    Proven experience in online retail in a similar role.
  • Technical Know-How:
    Sound understanding of writing in
    HTML
    ,
    Advanced Microsoft Excel skills
    , and a solid grasp of
    SEO principles
    .
  • Content Prowess:
    Ability to produce creative, imaginative, and
    persuasive SEO copy
    . You are highly articulate with excellent writing and presentation skills.
  • Execution & Focus:
    Excellent
    attention to detail
    , proven
    time management skills
    , and the
    resilience
    to manage multiple projects with tight deadlines.
  • Collaboration:
    Sound
    stakeholder management skills
    and the ability to work effectively both autonomously and as part of a team.
  • Analytical Drive:
    Demonstrated ability to analyse eCommerce data and provide
    deliverable recommendations for improvement
    .

Why Join the Spotlight Retail Group (SRG) Family?

We offer more than just a job; we offer a
career growth platform
within a supportive, innovation-focused culture.

  • Rewarding Package:
    Enjoy a competitive
    Salary + a significant Profit Share
    component.
  • Flexibility:
    Benefit from a generous
    hybrid working model
    from our centrally located
    South Melbourne
    office.
  • Unbeatable Discounts:
    Access incredible
    Team Member Discounts
    across all our iconic brands (Spotlight, Anaconda, Harris Scarfe, and Mountain Designs).
  • Career Growth:
    Direct exposure to key senior stakeholders, allowing you to influence high-level strategy and explore genuine
    career development opportunities
    .
  • Extra Perks:
    Access to an Employee Assistance Program (EAP) and Gym Membership Discounts.

Who We Are

Spotlight Group Holdings (SGH)
is a privately held $3bn+ Australian parent company which controls, operates and invests in a diverse set of businesses and assets.

SGH is one of Australia's largest privately-owned and operated family business, comprising of the Spotlight Retail Group, the
Spotlight Property Group,
Spotlight Group Investments
,
Spotlight Direct Investments
and the
Spotlight Charitable Foundation
.

Comprising of the long term existing iconic brands in
Spotlight
,
Anaconda
and
Mountain Designs
, together with the exciting addition of
Harris Scarfe
, SRG is acknowledged as market leaders within the Australian retail space.

Ready to make a real impact?

Apply Now
and tell us how you'll elevate our customer experience



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