Helpdesk/Bookkeeping Admin

Net Solutions is a boutique provider of IT solutions to a varied customer base. We specialise in the design, implementation and support of client networks and seek a Helpdesk Analyst/Bookkeeper to be a vital part of a close knit team.

The role is a full time opportunity, based in Lane Cove North with parking nearby and close to the main bus stop. The role is paying between $55K-$60K base + super and offers plenty of learning and development opportunities. You will be working closely with the team and learn from the Director and senior team members. It is 5 days in the office. There is flexibility regarding working hours once established.

This is a varied role that offers flexible hours for the right candidate. You will be supporting three senior consultants, assisting with basic bookkeeping tasks, invoicing, debt collection and other office duties. You will also provide customer support over the phone. Ideally you will have worked in an IT environment and have a genuine love or interest in furthering your knowledge and experience in IT. This role is great for someone who started in admin/accounting and is looking to get into the IT industry.

Duties include:

· Process invoices, debt collection, and assist with basic bookkeeping tasks.

· Assistance with other office duties

· Managing Consultant Calendars

· Level 1 phone support and customer liaison

· Working with Office software, particularly Outlook

Requirements:

· Knowledge of basic accounting and invoicing using Xero is a plus.

· Working knowledge of Windows Operating Systems (Win 11 is nice to have)

· Working knowledge of Microsoft 365 Applications (Words, Excel, PowerPoint)

· PC Hardware maintenance experience (diagnosing faults, updates, and installations)

· Valid working rights in Australia and the ability to work full time unrestricted

Please forward your resume outlining your background and experience. Only candidates who have been shortlisted will be contacted