Customer Service Officer

18 hours ago

Corio VIC Australia AMA Group Full time $50,000 - $70,000 per year

Winter & Taylor, Corio is a large spacious workshop with modern facilities and are fully equipped with all the latest in repair technology including Car-O-Liner systems and five spray booths.

Our solid team of 30 work together and support each other to provide the highest quality repairs for our customers. There is plenty of free street parking available and we are in an easy to reach location from the Geelong city centre. Close to V/line train station and Geelong bus route system. Easy access to Melbourne's Western Suburbs and celebrate our success with monthly lunches.

Winter & Taylor is proud to be multicultural and gender respectful to all it's staff and customers.

The Opportunity

We have an exciting opportunity for Customer Service Officer to join the team at Winter & Taylor, Corio

This position is permanent position, Monday to Friday, 40 hours per week.

We are seeking a Customer Service professional, you will be assisting and supporting our wider team and managers with administration support including customer bookings and invoicing. A professional phone manner and positive attitude a must.

Apply or call us today on Role responsibilities
  • Ensuring the environment is always customer friendly
  • Greeting customers on arrival.
  • Keeping our customers informed about the repair process and anticipated completion dates for their vehicles
  • Contacting customer to ensure that they are satisfied with the AMA experience
  • Telephone and email correspondence
  • Supporting management with inventory (parts, paint, consumables etc)
  • Liaise with insurance providers regarding claims/repairs 

 Does this sound like you?

  • Proven experience within a Customer Service position
  • Highly professional and personable with strong relationship building skills
  •  Strong systems experience and competent computer abilities
  • Excellent verbal and written communication skills
  • Ability to meet strict deadlines
  • Able to work effectively and collaboratively with the team

Benefits

  • Reward & recognition
  • Career development and training
  • Referral bonus for recommending a friend to work with us
  • Discounts on parts and tools
  • Uniforms
  • 24/7 professional counselling for Team members and their immediate families
  • Full appropriate Australian work rights

We champion our Team, because it's our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers.

AMA Group is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.

No matter who you are, if you have the drive and talent to progress, when you're part of our Team, you're going places - APPLY NOW.

  • Customer Service Officer

    1 week ago

    Corio, Australia AMA Collision Full time

    2024 Bodyshop Award Winner - Best Workplace (MSO) - Permanent position, Monday to Friday - no weekends! - Welcoming team, modern technology Winter & Taylor, Corio is a large spacious workshop with modern facilities and are fully equipped with all the latest in repair technology including Car-O-Liner systems and five spray booths. Our solid team of 30 work...

  • Customer Service Officer

    2 days ago

    Corio, Victoria, Australia AMA Collision Full time $40,000 - $60,000 per year

    Winter & Taylor, Corio is a large spacious workshop with modern facilities and are fully equipped with all the latest in repair technology including Car-O-Liner systems and five spray booths.Our solid team of 30 work together and support each other to provide the highest quality repairs for our customers. There is plenty of free street parking available and...

  • Retail Customer Service Officer

    2 weeks ago

    Corio, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    1 week ago

    Corio, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Customer Service Coordinator

    3 days ago

    Corio, Victoria, Australia Civilmart - Precast Civil Industries Full time $60,000 - $80,000 per year

    Introduction:Customer Service Coordinator – Corio, VICCivilmart is an Australian-owned national manufacturer of civil concrete products supplying to sectors such as residential development, local government, water authorities, civil infrastructure, irrigation, and the plumbing and drainage market.We are one of the largest producers of precast concrete in...

  • Customer Service Coordinator

    3 days ago

    Corio, Victoria, Australia Civilmart Full time $60,000 - $80,000 per year

    Customer Service Coordinator – Corio, VICCivilmart is an Australian-owned national manufacturer of civil concrete products supplying to sectors such as residential development, local government, water authorities, civil infrastructure, irrigation, and the plumbing and drainage market.We are one of the largest producers of precast concrete in Australia,...

  • Customer Service Officer

    17 hours ago

    Warragul VIC , Australia The Y Victoria Full time $31,180 - $63,360 per year

    Our Vision is a better tomorrow where all people can belong. As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria. With us, you will work with fun colleagues who have a shared passion for making a difference in the lives of individuals and transforming communities for the better.About the...

  • Customer Service Officer

    18 hours ago

    Kensington VIC , Australia The Y Victoria Full time $64,600 per year

    Our Vision is a better tomorrow where all people can belong. As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria. With us, you will work with fun colleagues who have a shared passion for making a difference in the lives of individuals and transforming communities for the better.About the...

  • Customer Service Officer

    15 hours ago

    Coburg VIC , Australia The Y Victoria Full time $40,000 - $60,000 per year

    Our Vision is a better tomorrow where all people can belong. As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria. With us, you will work with fun colleagues who have a shared passion for making a difference in the lives of individuals and transforming communities for the better.About the...

  • Customer Service Officer

    3 days ago

    Traralgon VIC , Australia The Y Victoria Full time $31,180 - $63,360 per year

    Our Vision is a better tomorrow where all people can belong. As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria. With us, you will work with fun colleagues who have a shared passion for making a difference in the lives of individuals and transforming communities for the better.About the...