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Experience Management Analyst
2 weeks ago
Description
- We're a 'Family Friendly' certified workplace – we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them.
Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here
Do Work That Matters
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
Your New Role And Responsibilities
In this role, you will work closely with the Experience Management Solution Architects to support the successful delivery of both new and ongoing requests from our customer. This is a unique opportunity to gain insight into the inner workings of the Centralised Processing (CP) program, engage in close stakeholder management with Defence Platform Services, and collaborate across broader Defence teams.
Key Responsibilities
- Schedule Management: Maintain and coordinate the team's delivery schedule to ensure alignment with key priorities and deadlines.
- Task Coordination: Organise and track team activities, helping to focus effort on high-priority tasks and managing dependencies as needed.
- Ways of Working: Maintain the team's Visual Task Board (VTB) and Assignment Queue, and help ensure clarity and visibility of work in progress.
- Stakeholder Engagement: Support communication and coordination between internal teams (Projects, OGS, BD) and key external stakeholders across Defence.
- Reporting & Tracking: Assist with progress tracking, reporting, and documentation to ensure visibility of work and timely delivery of outcomes.
- Continuous Improvement: Identify and contribute to improvements in team processes and coordination methods.
Qualifications & Experience
- Strong organisational and time management skills.
- Experience in project coordination or delivery support roles.
- Excellent interpersonal and communication skills.
- Familiarity with tools for planning and task management (e.g., Visual Task Boards, Excel, ServiceNow).
- Ability to work collaboratively.
This role does require the successful applicant to be an Australian Citizen, hold a minimum Baseline level security clearance and be able to uplift to a NV-1.
Diverse Team Members, Shared Values and a Common Purpose
Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase – Chief Executive, Leidos Australia.
Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
Next Steps
- To apply for this role, follow the links or apply via our Careers page.
- Recruitment process - virtual / face to face interview & background checks.
- Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.
- We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team if you'd like to discuss any additional support during your application or throughout the recruitment process.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
