Banking Customer Service

1 day ago


Sydney, New South Wales, Australia Hays | Contact Centres Full time $77,000 per year

Customer Service - Banking

Customer Service Representative - Business Banking Contact Centre

Location: South Eveleigh, Sydney

Contract: Until 30 June 2026

Rate: $37.13 per hour + super Hours: 9:00 AM - 5:00 PM, Monday to Friday

Join a leading financial institution and become part of a dynamic Business Banking Contact Centre team. We're looking for customer-focused professionals who thrive in a fast-paced environment and are passionate about delivering exceptional service to business clients.

Key Responsibilities

  • Handle inbound calls from business banking customers
  • Provide accurate information and resolve queries efficiently
  • Assist with account management and transactional support
  • Ensure compliance with banking policies and procedures
  • Deliver a positive customer experience at every interaction

What We're Looking For

  • Previous experience in customer service or contact centre roles
  • Strong communication and problem-solving skills
  • Ability to work in a high-volume environment
  • Familiarity with banking or financial services is highly desirable.
  • Tech-savvy with good attention to detail

Why Join Us?

  • Competitive hourly rate with superannuation
  • Supportive team culture and comprehensive training
  • Opportunity to work with a respected brand in business banking
  • Standard business hours - no weekend work

Apply Now - Don't miss this chance to grow your career in financial services


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