Technology Officer

2 weeks ago

Brisbane, Queensland, Australia Queensland Treasury Full time $60,000 - $90,000 per year

Join Queensland Treasury's FixIT Centre team as a Technology Officer, delivering high-quality frontline ICT support to drive Treasury's operations. This role offers the chance to work in a dynamic environment, troubleshoot technical issues, and contribute to IT initiatives that support Queensland's economic priorities.

Your new opportunity
Queensland Treasury is committed to building a strong economy for all Queenslanders. As a central agency, Treasury leads the Government's economic recovery priorities and long-term strategies. The Information Services branch, part of the Corporate Group, provides core ICT services that support Treasury's business model. Within this branch, the FixIT Centre team combines traditional Service Desk Tier 1 and Tier 2 desktop support functions.

As a Technology Officer, you will deliver high-quality frontline support services to Treasury's ICT clients and stakeholders. Your role will involve resolving or coordinating the resolution of incidents, fulfilling service requests, and maintaining high levels of customer satisfaction. This is an exciting opportunity for someone with na strong client focus and a commitment to delivering quality IT services.

In This Role, You Will

  • Deliver Level 1 and Level 2 IT support (help desk and desktop) for office and remote users.
  • Manage help desk requests, ensuring timely resolution and professional followup.
  • Troubleshoot technical issues, escalate to Level 3 teams as needed, and update documentation.
  • Oversee IT tasks, including hardware imaging, software installations, and AV equipment support.
  • Provide guidance on supported hardware/software and assist with departmental IT initiatives.
  • Build strong relationships with stakeholders and stay informed on Treasury operations and ICT trends.
  • Maintain up-to-date knowledge of Treasury's current operations, future goals, and Whole-of-Government ICT standards and trends.

What Experience You Will Bring

  • In-depth knowledge of Windows operating systems.
  • Knowledge of Microsoft Office 365.
  • Familiarity with desktop devices, including PCs, laptops, tablets, and smartphones.
  • Strong analytical and problem-solving skills to diagnose technical and hardware issues.
  • Excellent customer service skills and phone etiquette.
  • Understanding of ITIL processes (incident, change, and problem management).
  • Experience managing Active Directory objects.
  • Experience working in an ITSM platform such as ServiceNow.

Whilst there are no mandatory qualifications needed for this role, relevant qualifications will be highly regarded.

How To Apply
To submit your application, click on the Apply link to provide:

  • Your resume detailing relevant experience
  • A cover letter of no more than two pages outlining why you are interested in this position and how your knowledge, skills and experience makes you a strong candidate for the role.

Queensland Treasury is committed to building an inclusive and diverse workforce that reflects the community we serve and treating all applicants equitably. This starts with recruitment, including making reasonable adjustments to support applicants at all stages of the process.

We welcome applicants to share with the hiring manager any health condition, disability, and/or cultural or linguistic background, so that we may make any necessary adjustments to enable you to equitably participate in the recruitment process.

Applications will remain current for 12 months.

Job Ad Reference: QLD/659062/25
Closing Date: Sunday, 21 September 2025
Occupational group
IT & Telecommunications

  • Chief Technology Officer

    2 weeks ago

    Brisbane, Queensland, Australia Cadence Connect Full time $180,000 - $250,000 per year

    Chief Technology Officer Cadence Connect is proud to be partnering exclusively with our client in the search for an experienced and visionary CTO. With their national head office, based in Brisbane's south, you will be working in a modern habitat, furnished with state-of-the-art facilities. This is a rare opportunity to join an established, forward-thinking...

  • Technology Support Officer,

    2 weeks ago

    Brisbane, Queensland, Australia Queensland Police Service Full time $60,000 - $90,000 per year

    Are you an IT professional with a passion for problem-solving and a drive to make a difference? Do you thrive on providing hands-on technology support to those who protect and serve our communities? If so, we want you on our teamWe are seeking a motivated Technology Support Officer to join our team. In this role, you'll deliver essential IT support to police...

  • AO6 Senior Technology Officer

    2 days ago

    Brisbane, Queensland, Australia UpperGround by Hudson Full time $60,000 - $120,000 per year

     Senior Technology Officer Location: Brisbane CBD 4 Months $60 + Super We are working with a State Government Department looking for a Senior Technology Officer. This position leads the delivery of IT services within the Business Systems team. You'll oversee the provision of technical support, systems administration, and expert advice to staff, ensuring...

  • AO6 Senior Technology Officer

    2 days ago

    Brisbane, Queensland, Australia Public Sector People Full time $90,000 - $120,000 per year

    Senior Technology Officer – 4 Month Contract (Government Department) A government department is seeking a Senior Technology Officer on a 4-month full-time contract. This hands-on role leads a small IT team, providing technical support, advanced troubleshooting, and systems administration for bespoke platforms such as VisualFiles, eDocs, and Elite. You'll...

  • Technology Officer, Queensland Treasury

    1 week ago

    Brisbane, Queensland, Australia Department of Queensland Treasury Full time $104,000 - $130,878 per year

    Join Queensland Treasury's FixIT Centre team as a Technology Officer, delivering high-quality frontline ICT support to drive Treasury's operations. This role offers the chance to work in a dynamic environment, troubleshoot technical issues, and contribute to IT initiatives that support Queensland's economic priorities.Your new opportunityQueensland Treasury...

  • Information Technology Officer,

    2 days ago

    Brisbane, Queensland, Australia Queensland Police Service Full time $60,000 - $100,000 per year

    Frontline & Digital Division delivers ICT services to the Queensland Police Service, SES, the Inspector-General Emergency Management, Marine Rescue Queensland Your part in the ongoing success of our business in supporting key frontline services will see you responsible for a variety of work.The occupant of this position will be a member of the Technology...

  • AO6 Senior Technology Officer

    2 days ago

    Brisbane, Queensland, Australia Troocoo Full time $90,000 - $120,000 per year

    About The RoleJoining our QLD State Government client for an initial 4-month contract, you will lead in the delivery of IT services by the Business Systems team. This includes the provision of technical support and expert advice to internal staff as well as a range of systems administration and problem management tasks.This role will interact with internal...

  • Information Technology Officer

    2 days ago

    Brisbane, Queensland, Australia Queensland Police Service Full time $60,000 - $100,000 per year

    Frontline & Digital Division delivers ICT services to the Queensland Police Service, SES, the Inspector-General Emergency Management, Marine Rescue Queensland Your part in the ongoing success of our business in supporting key frontline services will see you responsible for a variety of work.The occupant of this position will be a member of the Technology...

  • Technology Engineer

    2 weeks ago

    Brisbane, Queensland, Australia Sedgman Limited Full time

    With a strong foundation in minerals processing, we are expanding into new commodities, markets, and regions globally to deliver smart, practical engineering solutions.Reporting to the Senior Technology Engineer, you will undertake research and development activities to support the creation and implementation of new technologies for client operations and...

  • Technology Field Engineer

    1 week ago

    Brisbane, Queensland, Australia Queensland Government Full time $90,000 - $120,000 per year

    The Technology Field Engineer Technology Support Officer is required to provide comprehensive information technology and telecommunication services support for Stadiums Queensland (SQ). This role provides front-line service delivery and support services for clients using SQ's Information and Communications Technology (ICT) facilities. This includes...