General Manager – The Sebel Pinnacle Valley Resort

3 days ago

Yarra Valley High Country, Australia Private Advertiser Full time $70,000 - $120,000 per year

The opportunity

As the General Manager – The Sebel Pinnacle Valley Resort, you will play a pivotal role in driving the success of this exceptional hospitality destination. Reporting to the Regional Operations Manager, you will be responsible for overseeing all aspects of the resort's operations, ensuring exceptional guest experiences, and leading a talented team to new heights.

Key responsibilities

  • Provide strategic leadership and direction to the resort team, fostering a culture of excellence, innovation, and teamwork
  • Oversee all aspects of resort operations, including front office, housekeeping, food and beverage, and facilities management
  • Develop and implement effective marketing and sales strategies to drive occupancy and revenue growth
  • Ensure exceptional guest experiences by monitoring and addressing customer feedback and resolving any issues in a timely manner
  • Manage the resort's financial performance, including budgeting, forecasting, and cost control
  • Ensure compliance with all relevant laws, regulations, and brand standards
  • Cultivate and maintain strong relationships with key stakeholders, including local authorities, community groups, and industry partners
  • Lead, motivate, and develop the resort team, providing coaching, training, and performance management as needed

What we're looking for

  • Extensive experience (8+ years) in a senior management role within the hospitality industry, preferably in a resort or hotel setting
  • Proven track record of driving operational excellence, financial performance, and customer satisfaction
  • Strong strategic planning and problem-solving skills, with the ability to make data-driven decisions
  • Excellent communication and interpersonal skills, with the ability to effectively lead and motivate a team
  • Demonstrated experience in developing and implementing successful marketing and sales strategies
  • Degree in Hospitality Management or a related field, or equivalent industry experience
  • Proficient in financial management, budgeting, and cost control
  • Thorough understanding of relevant industry regulations and compliance requirements

Resort Features:

  • Hotel and chalet accommodation
  • Ski hire and retail shop
  • Range of resort activities including mini-golf, tennis, fitness centre, lake with rowboats and fishing
  • Peaks Restaurant and Bar
  • Conference and event facilities
  • Indoor and outdoor pools, plus spas

A true all-year resort: winter skiing and summer adventure

What we offer

  • Competitive salary and performance-based bonuses
  • Subsidised private health insurance
  • Opportunities for career advancement and professional development
  • Three-bedroom on-site chalet
  • Domestic and international Family and Friends discount accommodation with Accor Group and Travel + Leisure

If you are passionate about hospitality and have the drive and expertise to lead a premier resort destination, we encourage you to apply for this exciting opportunity.

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