Community Engagement Officer

About Us

At Transgrid, our work improves the lives of millions – from lighting up sports fields, schools and homes, to powering the wheels of commerce and everything else in between. Now it's your turn to make it happen. 

This is an exciting time in the energy industry with the transition to renewable energy. Recent government policy documents outline plans to facilitate increasing transmission interconnection between states and development of renewable energy zones.

The Opportunity

Be part of Australia's clean energy future with Transgrid — a purpose-driven organisation delivering some of the nation's most significant renewable energy projects. Our work is helping to shape a reliable, sustainable power system for generations to come.

As a Community Engagement Officer, you will play a central role in supporting landowners impacted by our existing network and major capital projects. This role involves working across internal teams to ensure community and stakeholder enquiries, complaints, and commitments are accurately recorded, managed, and closed out within agreed timeframes. You will also proactively communicate works to landowners via many channels including letters, emails and website. You'll need excellent communication, negotiation, and relationship-building skills, along with a strong ability to follow processes and maintain detailed records in Transgrid's Customer Relationship Management database, Salesforce.

This is a hands-on role suited to someone with a passion for community engagement, strong time management, and a commitment to continuous improvement. You'll advocate for the community, plan and deliver engagement activities, and support access to infrastructure while upholding Transgrid's social licence. You'll also help identify efficiencies and potential cost savings through better processes, while producing regular reports to monitor progress and outcomes.

Please note that this role can be based in our Ultimo Head office or in Wagga Wagga.

About You

At Transgrid, our core values — Safety, Achievement, Integrity, and Service — are at the heart of everything we do. Our team lives and breathes these values every day, and we look forward to  welcoming new colleagues who share the same commitment.

For this role we're looking for a proactive, detail-oriented professional who brings a combination of the following

We're looking for a professional with tertiary qualifications in Communications, Public Relations, or Community Engagement, or equivalent experience in a community or public-facing role, with at least five years of relevant experience. You'll bring strong customer service skills, a proven ability to resolve issues, and a team-oriented mindset. Excellent verbal and written communication, negotiation skills, diplomacy, and the ability to engage effectively with a wide range of stakeholders—including landowners, the public, advocacy groups, and government—are essential. You'll be highly organised with strong record keeping and data management skills, comfortable following established processes, and capable of working independently or collaboratively to meet deadlines. A strong track record of delivering results rounds out your profile.

Recognition & Reward

At Transgrid, you'll have the opportunity to make a real impact on Australia's clean energy future. We offer flexible working arrangements, ongoing professional development, and a supportive, forward-thinking culture.

We believe in providing our people personal, professional and social benefits so that they can deliver their best work each and every day. Employees have access to a range of corporate discounts across retail, utilities, travel, health & wellbeing etc, as well as novated leasing options, 20 weeks paid parental leave and more.

Regardless of where you are in your professional journey, Transgrid powers your career by providing access to regular and on-going training, workplace mentoring and tertiary education. At Transgrid, you are encouraged to build a career that is right for you.

Please note, our vacancy close dates may be subject to change, we will assess applications as they are received. We do not accept agency introductions as Transgrid operates a direct sourcing model. 

Transgrid is committed to Health and Safety, the Environment, Equal Employment Opportunity, Diversity and Ethical Practices. All applicants are expected to demonstrate an understanding of and commitment to these areas

Closing date

Applications close Friday 22 August 2025.

Please note, our vacancy close dates may be subject to change, we will assess applications as they are received. We do not accept agency introductions as Transgrid operates a direct sourcing model.