Transport Coordinator

Why work for Neumann Steel?

You would be working for one of the most reputable family owned and operated companies first established on the Gold Coast over 50 years ago. We specialise in steel reinforcing and plastic accessory products in the QLD and NSW markets. Our highly integrated supply chain is supported by our experienced staff and a wealth of industry knowledge.

With a people-first mindset, Neumann Steel is dedicated to supporting the local community and fostering long-lasting relationships while delivering quality commercial and residential projects in the spirit of openness and honesty. We strive to build a rewarding, inclusive, and inspiring culture, with innovation at the forefront of mind.

Quick Overview of the role

We are seeking an experienced Transport Coordinator to join our Manufacturing facility based in Currumbin. You will manage and support all Drivers/Transport to ensure all company and customer deliveries are successful, as well as manage the driver roster and regularly liaise with customers to troubleshoot queries and issues. This role is a full-time permanent position with ideal working hours from 6am Monday-Friday.

What will you be doing?

• Allocate daily orders to ensure we meet customers time and expectation.
• Organise, maintain, and coordinate the driver roster to allocate daily driver runs.
• Ensure safe loading procedures and guidelines are adhered to. 
• Regular communication with customers to ensure no internal/ external demurrage is facilitated. 
• Liaise with Drivers to ensure timely distribution of product, ensure drivers are returning all the dunnage and completing appropriate paperwork.
• Liaise with Production Planning and Bar production to prioritise status of loads.
• Organise the delivery of any customer return products. 
• Meet the chain of responsibility, compliance, and all transport legislation.
• Manage customer calls and transport queries and issues.

What are we looking for in the successful candidate?

• Relevant experience and understanding of transport coordination
• Experience building efficient runs for drivers.
• Strong written and verbal communication with fantastic phone etiquette.
• Strong administration skills and competency in Microsoft Office.
• Ability to thrive in a fast-paced environment, maintaining a high attention to detail and high level of accuracy.
• Highly organised and able to meet deadlines.
• Creative thinker, strong problem-solving skills and an ability to think on feet.
• Ability to build and maintain effective relationships with team members, senior management, customers and other stakeholders.
• The ability to work as part of the team and contribute effectively to achieve department goals.
• Current driver's license.

What's in it for you?

• Free parking onsite.
• Free lunch every Friday
• Workplace benefits with everyday savings on food, fuel, retailer brands.
• Mental health and wellbeing support, wellness discounts for mind, body, work, and life, including an Employee Assistance Program.

Our culture is driven by our values. We value high performance, collaboration, innovation, integrity and respect. Working for us means being part of a great team of people and we believe our people are our biggest asset. If you think you would be able to complement our awesome team, then we'd like to hear from you.