Patient Navigator

Company description:

Peter MacCallum Cancer Centre

Job description:

At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, cultivating compassion, attracting and retaining top talent and providing the best possible cancer care for our patients.

YOUR ROLE IN OUR FUTURE

Multi Stream Patient Navigator

Fixed term, Fulltime Role - 80 Hours per Fortnight with 1 Accrued day off each month.

This contract finishes in June 2026, with possibility of ongoing employment.

About the Role

Our Patient Navigators are key members of the administrative team, working closely with clinicians to support patients throughout their care pathway

In this role, you will:

• Be the first point of contact for patients, carers, and community referrers — responding to questions, resolving appointment issues, and helping to clarify instructions.

• Coordinate communication between patients and their clinical care team, ensuring timely and clear information flow.

• Facilitate patient access by managing patient flow and assisting with navigation through the cancer care system.

• Work within a tumour stream model, across multiple tumour streams, allowing you to develop specialist knowledge and build strong, ongoing relationships with patients and their multidisciplinary care teams.

This is a meaningful and rewarding role for someone who enjoys helping others, thrives in a team environment, and takes pride in providing excellent administrative and patient support.

About You

You will bring:

• Strong interpersonal and communication skills, with the ability to engage compassionately with patients and families.

• Excellent organisational and administrative abilities, including managing competing priorities.

• Experience working in a healthcare, administrative, or customer service role (healthcare experience highly regarded).

• A proactive and collaborative approach to problem-solving.

Remuneration under the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement will be from HS Grade 2 Year 1 (HS2) $66,768.00 per annum (full-time equivalent - to be prorated for part-time) to HS Grade 2 Year 5 (HS21) $73,811.92 per annum (full-time equivalent - to be prorated for part-time) dependant on candidate experience. To be discussed with Hiring Manager.

How to Apply

Please submit your application including:

• A cover letter outlining your key skills and experience relevant to the role

• Your current resume

For further information about this opportunity, please contact:

Hiring Manager: Michael Hrvojevic

Email:

Applications Close: 11:59PM Monday 02 December 2025

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For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position profile. Alternatively, please contact us for a confidential discussion.

Peter Mac is a child safe organisation and has a commitment to child safety and wellbeing.

WHY WORK FOR PETER MAC

• Peter Mac offer a range of benefits which support our people both personally and professionally.

• Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.

• We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.